Fairfield Inn & Suites by Marriott Montgomery EastChase Pkwy

The pool was not working. I brought my children with me on my birthday because they had a pool. But the pool was closed, it had no water in it. Also, the toilet wouldn't flush by itself.

I stayed at Fairfield Inn & Suites by Marriott Montgomery EastChase and had one of the most frustrating hotel experiences I've ever encountered. My room was never cleaned during my stay — not once. I had no towels provided, the garbage was never taken out, and the bed was never made. Basic services that any guest should expect at a Marriott property were completely ignored. I repeatedly waited for some sign of housekeeping or follow-up, but nothing ever came. This level of negligence is unacceptable, especially at a brand that promotes comfort and reliability. I’m extremely disappointed and feel that a refund is warranted for the lack of services I paid for but never received. I will not be staying at this property again and caution others to think twice before booking here.

Hotel is a polished turd. Looks nice, however is not.

Nice hotel

Room could have been cleaner.

Nice and clean room was smaller than other Fairfield hotels I've stayed in the past

The property was clean and the gets very hot so you don't have to have a luke warm shower. The walls are kind of thin but I was so sleepy and the bed was so very comfortable that I barely noticed

I came in town to visit my grand kids . I chose this hotel for the inside pool . I promised my grandkids they could come and go swimming. Only to get there with no water in the pool and the elevator out of commission. This was very disappointing. I paid for things they said they offered but did not have.

Very nice stay.

Its VERY nice