Fairfield Inn & Suites by Marriott Montgomery EastChase Pkwy

The staff was amazing, everyone was friendly and helpful. Breakfast was a plus as well. I will definitely stay here again.

Check in is at 3pm. We got there after 8 pm and had no room. They young lady soung check in was fabulous. She tried to keep people calm because she had to check in then room up there and clean the rooms. All the people checking in and she do so many then room up there and try to get 1 or 2 cleaned. She was the ONLY person working that nite. She said she gave most customers upgrades to suites for their inconvenience, but she ran out when it came to us. She gave us room 201 and had to ckean so i left and came back later and still no room. The guy down there said that room was occupied and had to what he said just guve us a room which was not clean. There were water tops on table by lamp food left in there from previous occupants hair in bathroom and stain on cover. I actually had to take it off and go grt kids blankets out of vehicle to use. Asked next morning for them to change linen. Got back several hours later and nothing has been done. Went down to front desk to ask y and was told we have no house keeping . Was really upset then so went to walmart bought some stuff to clean with and sheet sets . For over 200 per nite these rooms should of been immaculate. This was really such a disappointment. Motel 8 would of done better

Unfortunately the Front desk clerk was working all by herself and was very busy . When i arrived there was noone at the desk , so me along with others , waited for about 20 minutes for someone to appear. Apparently she was away cleaning a room. That was terrible

I loved this property. The staff was friendly and efficient. The morning breakfast person was attentive with food and beverage replacement and contacted every person in the area with greeting, needs, and cleanup! If you find a need to stay in this area please consider this property.

Nothing

I like the hotel, but the bed was to soft.

The pool is not open. I would not have booked the room. I was banking on the pool being open. My daughter wanted to go swimming. That was a big disappointment. However, everything else was great.

The stay was fine, but the pool was closed and the internet was down.

The hotel is clean and the people are very nice and professional but it does need up grading and the pool is out of service

exceptional Hotel.