Kyma Suites Beach Hotel

Staff very friendly Very clean modern hotel Breakfast buffet excellent Location great

Great location: just at the border of the old town before the beaches. Amazing staff at the reception, breakfast and cleaning (we did not try the bar /restaurant) : they go the extra mile to make you super happy. Beautiful comfy room (junior suite with seaview) with white marble and excellent bath products (Olivia) and the best coffee /expresso machine I ever found in a hotel room. We got upgraded to a junior suite upon our arrival and in the room there was a nice white wine bottle and 2 chalices: we enjoyed it on the balcony looking directly towards the port during the sunset. Spectacular! The room has all imaginable comfort : bathrobe, scale, hairdryer, vanity kits, fully equipped fridge, kettle and tea, espresso machine, mirror with magnifier, fantastic products of the brand Olivia (body lotion, hand soap, shampoo, shower gel), etc. The breakfast is delicious with an extensive selection of Greek, Cretan local products and sweets (special note for the sweets) as well as normal breakfast staple (bacon, beans, scramble eggs, cereals, jams, etc). The staff immediately serve yoh a freshly made orange juice upon your arrival and the best coffee. Breakfast also has a special egg on order station, where you can get your eggs done the way you prefer. Last but not least, though the hotel has a small swimming pool, it has a sister hotel (Kriti) just in front of the beach, so you can freely access the beach, get towels, umbrella and chairs directly in the wonderful Rethymno beach.

Nothing, everything was great.

I recently stayed with my partner and we had the most incredible time. The staff are attentive and will go the extra mile to make your stay a memorable one. The views from the rooms with sea view are fantastic. Highly recommend paying extra for these. We stayed in the deluxe sweet and were blown away by how great the room was. The beach is a short walk away and you can use the facilities at their sister hotel, which is immediately opposite the beach. There are plenty of restaurants brach side and near the old town. The views from the balcony in the deluxe room were so good I decided to propose there! The staff were also great at helping me set up. The only downside I'd say is that the pictures don't do it justice!

I recently stayed with my partner and we had the most incredible time. The staff are attentive and will go the extra mile to make your stay a memorable one. The views from the rooms with sea view are fantastic. Highly recommend paying extra for these. We stayed in the deluxe sweet and were blown away by how great the room was. The beach is a short walk away and you can use the facilities at their sister hotel, which is immediately opposite the beach. There are plenty of restaurants brach side and near the old town. The views from the balcony in the deluxe room were so good I decided to propose there! The staff were also great at helping me set up.

The only downside I'd say is that the pictures don't do it justice!

Front desk staff was very attentive and helpful, tending to our every need with utmost diligence. They were cordial and efficient. Room was spotless and comfortable. Location was perfect for a day at the beach and an evening downtown. Price-quality relation is very good. Highly recommend.

Location and good breakfast

Open plan bathroom

The staff were friendly The food was great

The rooms were dirty The rooms smelt bad Carpets are very dirty Just overall the cleanliness of this hotel was SHOCKING