Gilpin Hotel & Lake House

From the moment we arrived at the Gilpin Hotel, we knew we were in for something special but we never could have anticipated just how incredible our stay would be. A huge thank you to Emma at reception for the warmest of welcomes and for the welcome call just before we arrived, to Rob for looking after us so attentively, and to Tom, the Maltese manager, whose hospitality was second to none. We were staying there because we were doing the Ultra Challenge, and the entire team made sure we were not only looked after but truly pampered. Nothing was too much trouble, and they made us feel genuinely special throughout our time there. We also had the pleasure of dining at Gilpin Spice, and the food was absolutely outstanding a real highlight of the trip. Every dish was packed with flavour and beautifully presented; a true culinary treat that we won’t soon forget. The spa facilities were just the cherry on top, a perfect place to unwind and recover after the challenge. We honestly couldn’t have asked for more. Thank you from the bottom of our hearts for making our stay so memorable. We would not hesitate for a second to recommend the Gilpin Hotel and all of its incredible staff. We can’t wait to return.

Friendly staff, nice and secluded, beds were comfy

The facilities, the rooms weren’t great & the service was lacking

Staff was friendly, Lucy hosted us well. Relaxing and Picturesque.

Uncomfortable bed

The welcome and kindness of the staff, especially to our disabled grandson, was outstanding. The food and service were also outstanding. The whole experience made us feel valued by every staff member we met.

Nothing

Absolutely fantastic stay. Felt pampered by the staff.

On arrival, very welcoming - luggage taken from the car to the room and the car was parked for us. The room was very pleasant, well furnished and with a good selection of tea/coffee/hot chocolate plus chilled water. Minibar was well stocked, though we didn't use it. Our stay was for 2 nights and we ate at each of the two restaurants - "Spice" which is an Asian fusion restaurant with a good buzz, and "Source" which is a Michelin-starred restaurant - the food and service were very good and we had a wine pairing which was very well chosen for us. All in all a great stay.

There was nothing that we didn't like.