Chula Vista Resort, Trademark Collection by Wyndham

oh wow where to start upon arriving everything went well as for check in , however i got a loft room 7419 the sofa was broken on the arm rest went to take a shower u only got either very cold water or very hot water then i turn on the oven and cockroaches came out of the oven this is all going on at 1030 at night n all the night manager did ( Alex ) was change my room at time my party of 8 had to change my room , there where roaches even inside the dish water , he didnt want to return my money or least give me a discount very disappointed with Chula Vista first it was supposed to be charged 861 when i get to the hotel they charged me 964 please be aware dont stay here

Loved the variety of waterslides. There's a lot of options for the children

They were supposed to send a text message when our room was ready. They never did. Our room was also a far walk from everything.

Honestly, this hotel Was great to start but slowly go aggravating the more we stayed. The beds first off they do not use fitted sheets. They use a mattress protector that never gets washed and covers it with a regular sheet. Naturally the sheets slide off so you are just laying in peoples filth. My second big complaint is they nickel and dime you for everything. For us paying almost $250 a night during the holiday weekend, I would expect more to be included for the rate. Everything including your checkout time is extra. The restaurants are hospital quality but they charge 3x more than what they are worth. The staff was 50-50. Had some really nice helpful people and I got some really rude people. The water park was decent I’m disappointed there wasn’t like a swimming pool anywhere. It is all waterslides which isn’t my thing. They have no toiletries besides some communal soap. Next time I come to the dells I’ll probably stay elsewhere. We paid the higher price hoping to get a better experience but with literally nothing included, everything became so expensive and this place is not worth the price they charged.

Excellent

Been 13 yrs since coming to Chula Vista. Nice to get room cheaper than in years past. Came for our Anniversary. And love Chula Vista. Used to come with our kids for many years in the 90’s.

Exelent 💯 💯💯

Very spacious and lots to do around onsite

A lot of water slides outside were closed and the big rollercoaster slide inside was closed.

The included amenities, accessible bar b que grill and accessories are greatly appreciated. Convenient access to appliances are also great. This is my first time staying in a resort that has no housekeeping. When inquired on housekeeping, the assumed environmental staff employee laughed at my question. I explained to her I was asking a legitimate question due to my past experiences. I inquired why she laughed and she said, “because beds are not done here, but if you want your linen changed I have it here”.