Chula Vista Resort, Trademark Collection by Wyndham

The hotel was clean and the condo was nice. We had 7 people staying and we needed more towels and a blanket. We called the front desk to request more on our first night and were told someone wohld bring them up. Over 3 hours later we called again and were told the same thing. Finally, we went to the front desk and initially were told they were out of towels, but eventually we got what we needed. Do not call if you need anything... your best bet is to walk to the main desk and ask in person. Another frustration we had was that several of the slides both inside and outside were closed. Not sure if this was due to staffing, but this went on the whole weekend. Paying well over a thousand dollars for the stay should include attractions that are advertised. Very disappointing.

We stayed here 16 years ago and again this weekend with our daughter. The place is run down with many areas of the outdoor pool in bad shape. It’s very dirty inside the hallways. Parking is ample. The outdoor jacuzzi was dirty and there was broken chairs. Our daughter loved the slides. I wish there was a pool to swim in.

I did not like that the villa had blood stains all over the villa leading up too the loft on the stairs and all over the upstairs where the bunk beds were in the villa! It looked like it was never even attempted too be cleaned we kept our shoes on at all times other than crawling in bed! Also the lay out of the resort was very inconvenient!

This place is great for the whole family. The only thing that needs improvement are the mattresses. If firm is your preference then you are all set.

Great property

Property is old and at our building no one was at front desk the entire time I was there , you pay resort fee and no one comes to your room clean or empty trash they leave bags of towels outside your room. The pool is old and needs to be renovated asap.

Being close to the river made it great. The waterpark made it really enjoyable!

Staff was very slow not a whole lot to do in the are I would go right into the town and don’t waste your time at this resort!