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8.8 / 10 Guest Rating

Sheraton Qiandao Lake Resort

Xin An N Road, Qiandao Lake, Qiandao, Chun An, Hangzhou, Zhejiang, 311700, Hangzhou, CN

Sheraton Qiandao Lake Resort - main view

About the Property

Luxurious Spa Retreat

Unwind with indulgent spa treatments and enjoy access to a water park, health club, and indoor pool for recreation. Stay connected with complimentary Wi-Fi and make use of concierge services and an arcade/game room for entertainment.

Dining and Entertainment Experience

Savor regional cuisine at the hotel's restaurants, enjoy 24-hour room service, and relax at the bar/lounge or poolside bar. Start your day with a buffet breakfast and favorite drinks at your fingertips.

Elegant Accommodations and Events

Stay in uniquely decorated guestrooms with premium amenities. Take advantage of wired internet, a business center, and event facilities. Benefit from an airport shuttle, free parking, and convenient proximity to local attractions.

To experience luxury by the peaceful Qiandao Lake, book your stay at Sheraton Qiandao Lake Resort today!

Facilities & Amenities

Full-service spa
Fitness facilities
Express check-out
Area shuttle (surcharge)
Arcade/game room
Comprehensive recycling policy
Health club
No single-use plastic stirrers
Free WiFi
24-hour front desk

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

The seasonal pool will be open from July to September. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

Premium Room, 1 King Bed, Lake View - Photo 1
Premium Room, 1 King Bed, Lake View - Photo 2
Premium Room, 1 King Bed, Lake View - Photo 3
Premium Room, 1 King Bed, Lake View - Photo 4
Premium Room, 1 King Bed, Lake View - Photo 5
Premium Room, 1 King Bed, Lake View - Photo 6
Premium Room, 1 King Bed, Lake View - Photo 7
1/7

Premium Room, 1 King Bed, Lake View

1 King Bed516-sq-foot individually decorated room, balcony with lake views Layout - Separate sitting areaInternet - Free WiFi Entertainment - 37-inch LCD TV with satellite channelsFood & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettleSleep - Premium bedding, a down duvet, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and free toiletriesPractical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), air conditioning, and daily housekeepingAccessibility - Closed-captioned TVEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

48 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioning

Lake View Room, Guest room, 1 King, Lake view

Non-refundable
Room Only
20% OFF$209

$167.2

Includes taxes & fees

Lake View Room, Guest room, 1 King, Lake view

Non-refundable
Breakfast Included
20% OFF$250.85

$200.68

Includes taxes & fees
Room, 2 Twin Beds, Garden View - Photo 1
Room, 2 Twin Beds, Garden View - Photo 2
Room, 2 Twin Beds, Garden View - Photo 3
Room, 2 Twin Beds, Garden View - Photo 4
Room, 2 Twin Beds, Garden View - Photo 5
Room, 2 Twin Beds, Garden View - Photo 6
Room, 2 Twin Beds, Garden View - Photo 7
Room, 2 Twin Beds, Garden View - Photo 8
1/8

Room, 2 Twin Beds, Garden View

2 Twin Beds517-sq-foot individually decorated room, balcony with garden views Layout - Separate sitting areaInternet - Free WiFi Entertainment - 37-inch LCD TV with satellite channelsFood & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettleSleep - Premium bedding, a down duvet, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and free toiletriesPractical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), air conditioning, and daily housekeepingAccessibility - Closed-captioned TVEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

48 m2
Sleeps 2
2 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioning

Garden View Room, Guest room, 2 Twin, Garden view

Non-refundable
Room Only
20% OFF$167.16

$133.73

Includes taxes & fees

Garden View Room, Guest room, 2 Twin, Garden view

Non-refundable
Breakfast Included
20% OFF$209

$167.2

Includes taxes & fees
Room, 1 King Bed, Garden View - Photo 1
Room, 1 King Bed, Garden View - Photo 2
Room, 1 King Bed, Garden View - Photo 3
Room, 1 King Bed, Garden View - Photo 4
Room, 1 King Bed, Garden View - Photo 5
Room, 1 King Bed, Garden View - Photo 6
Room, 1 King Bed, Garden View - Photo 7
Room, 1 King Bed, Garden View - Photo 8
1/8

Room, 1 King Bed, Garden View

1 King Bed517-sq-foot individually decorated room, balcony with garden views Layout - Separate sitting areaInternet - Free WiFi Entertainment - 37-inch LCD TV with satellite channelsFood & Drink - Kitchen with refrigerator, cookware/dishware, coffee/tea maker, and electric kettleSleep - Premium bedding, a down duvet, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and free toiletriesPractical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), air conditioning, and daily housekeepingAccessibility - Closed-captioned TVEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

48 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioning

Garden View Room, Guest room, 1 King, Garden view

Non-refundable
Room Only
20% OFF$146.24

$116.99

Includes taxes & fees

Garden View Room, Guest room, 1 King, Garden view

Non-refundable
Breakfast Included
20% OFF$188.08

$150.46

Includes taxes & fees
Premium Room, 2 Twin Beds, Lake View - Photo 1
Premium Room, 2 Twin Beds, Lake View - Photo 2
Premium Room, 2 Twin Beds, Lake View - Photo 3
Premium Room, 2 Twin Beds, Lake View - Photo 4
Premium Room, 2 Twin Beds, Lake View - Photo 5
Premium Room, 2 Twin Beds, Lake View - Photo 6
Premium Room, 2 Twin Beds, Lake View - Photo 7
Premium Room, 2 Twin Beds, Lake View - Photo 8
1/8

Premium Room, 2 Twin Beds, Lake View

2 Twin Beds516-sq-foot individually decorated room, balcony with lake views Layout - Separate sitting areaInternet - Free WiFi Entertainment - 37-inch LCD TV with satellite channelsFood & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettleSleep - Premium bedding, a down duvet, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and free toiletriesPractical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), air conditioning, and daily housekeepingAccessibility - Closed-captioned TVEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

48 m2
Sleeps 2
2 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioning

Lake View Room, Guest room, 2 Twin, Lake view

Non-refundable
Room Only
20% OFF$219.48

$175.58

Includes taxes & fees

Lake View Room, Guest room, 2 Twin, Lake view

Non-refundable
Breakfast Included
20% OFF$261.3

$209.04

Includes taxes & fees
Room, 2 Twin Beds, Lake View - Photo 1
Room, 2 Twin Beds, Lake View - Photo 2
Room, 2 Twin Beds, Lake View - Photo 3
Room, 2 Twin Beds, Lake View - Photo 4
Room, 2 Twin Beds, Lake View - Photo 5
Room, 2 Twin Beds, Lake View - Photo 6
Room, 2 Twin Beds, Lake View - Photo 7
1/7

Room, 2 Twin Beds, Lake View

2 Twin Beds505-sq-foot individually decorated room, balcony with lake views Layout - Separate sitting areaInternet - Free WiFi Entertainment - 37-inch LCD TV with satellite channelsFood & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettleSleep - Premium bedding, a down duvet, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and free toiletriesPractical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), air conditioning, and daily housekeepingAccessibility - Closed-captioned TVEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

47 m2
Sleeps 2
2 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioning

Lake View Room, Guest room, 2 Twin, Lake view, Balcony

Non-refundable
Room Only
20% OFF$229.91

$183.93

Includes taxes & fees
Club Suite, 1 Bedroom, Garden View - Photo 1
Club Suite, 1 Bedroom, Garden View - Photo 2
Club Suite, 1 Bedroom, Garden View - Photo 3
Club Suite, 1 Bedroom, Garden View - Photo 4
Club Suite, 1 Bedroom, Garden View - Photo 5
Club Suite, 1 Bedroom, Garden View - Photo 6
1/6

Club Suite, 1 Bedroom, Garden View

1 Double Bed807-sq-foot individually decorated room, balcony with garden views Layout - Bedroom, dining area, and sitting areaInternet - Free WiFi Entertainment - 37-inch LCD TV with satellite channelsFood & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettleSleep - Premium bedding, a down duvet, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and free toiletriesPractical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), air conditioning, and daily housekeepingAccessibility - Closed-captioned TVEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

75 m2
Sleeps 3
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioning

Garden View Suite, Club lounge access, 1 Bedroom Suite, 1 King, Garden view

Non-refundable
Breakfast Included
20% OFF$449.55

$359.64

Includes taxes & fees
Deluxe Suite, 1 King Bed, Lake View - Photo 1
Deluxe Suite, 1 King Bed, Lake View - Photo 2
Deluxe Suite, 1 King Bed, Lake View - Photo 3
Deluxe Suite, 1 King Bed, Lake View - Photo 4
Deluxe Suite, 1 King Bed, Lake View - Photo 5
Deluxe Suite, 1 King Bed, Lake View - Photo 6
Deluxe Suite, 1 King Bed, Lake View - Photo 7
Deluxe Suite, 1 King Bed, Lake View - Photo 8
1/8

Deluxe Suite, 1 King Bed, Lake View

1 King Bed1012-sq-foot individually decorated room, balcony with lake views Layout - Bedroom, dining area, and sitting areaInternet - Free WiFi Entertainment - 37-inch LCD TV with satellite channelsFood & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettleSleep - Premium bedding, a down duvet, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and free toiletriesPractical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), air conditioning, and daily housekeepingAccessibility - Closed-captioned TVEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

94 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioning

270 Degree Lakeview Suite, Club lounge access, 1 Bedroom Suite, 1 King, Lake view

Non-refundable
Breakfast Included
20% OFF$564.64

$451.71

Includes taxes & fees

Guest Reviews

8.8
Excellent52 verified reviews
AI Summary

Guests highly rate the spacious rooms and frequently praise the excellent breakfast.

Categories

Cleanliness8.6
Service9.1
Location9.1
Room Quality8.6
Amenities8.6
Value for Money8.5
Food and Beverage9.1
Overall Experience8.9

Select topics to read reviews

X
Xujin
Verified booking
Standard Room
Stayed in Apr 10, 2018

"景色优美,服务人员友好,设施齐全!早餐丰盛!儿童游乐园,泳池一应俱全!"

10.0

景色优美,服务人员友好,设施齐全!早餐丰盛!儿童游乐园,泳池一应俱全!

Helpful?
N
Ng
Verified booking
Standard Room
Stayed in Apr 3, 2018

"Excellent"

8.0

Overall is ok, just the check in process a bit slow

Helpful?
K
Kevin
Verified booking
Standard Room
Stayed in Mar 19, 2018

"Great place to visit"

10.0

Excellent location by the lake and close to the amenities. The hotel was clean, spacious with good leisure facilities. Checking out was not a good experience. It took nearly 20 minutes and it was not clear what we were being charged with. Without the help of a Chinese speaking friend we would not have resolved the issues to our satisfaction.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Jan 8, 2018

"推荐入住"

10.0

酒店环境很安静,不远处就是镇中心,吃饭很方便

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Nov 11, 2017

"值得入住"

8.0

地點不錯挺方便的 陽台湖景很好,服務人員素質也不錯,房間打掃時連皮鞋的幫忙擦了,讚一個

Helpful?
M
Marc
Verified booking
Standard Room
Stayed in Sep 1, 2017

"Nice Hotel but not 5 star"

6.0

This is a nice hotel with a good location close to the lakes with fantastic views from the rooms if you choose a lake facing room. Other than that the hotel is just OK, on the negative side room Air Con is not sufficient to keep the room cool (it was 40 deg C outside) and all areas within the hotel where too warm. You also get the impression that it was out of season with things not being available in the restaurant / lounge bar, wave pool not working, water features with no water. None of this was major but in the end it just gave the impression it was not an international brand 5 start hotel. If you can get the room at a good price it is a nice hotel to stay but at normal price it is over priced.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Aug 17, 2017

"Excellent"

8.0

下午16点抵达酒店的,竟然房间还没有打扫好,这个略不满意;前台设有spg会员柜台,但是会员任何额外服务;酒店提供脚踏车,电动车租借,非常方便;房间视野也不错,床很舒服;退房时需要排蛮久的队,对于没有额外消费的客人竟然不设快速退房通道,这个有待改进。

Helpful?
W
wei
Verified booking
Standard Room
Stayed in Jun 21, 2017

"Exceptional"

10.0

各方面感受都很好,但含早餐的房间好像不多,总是预订不到

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Apr 10, 2017

"Exceptional"

10.0

风景不错特别是高层中间几个人房间 房间很新 酒店位置很好 服务也不错 有些水上项目可以玩玩 还可以骑自行车沿着湖溜达 适合住个几天慢慢玩

Helpful?
D
Da-maha
Verified booking
Standard Room
Stayed in Nov 23, 2016

"Exceptional"

10.0

窓から見える湖は絶景!夕日もちょうど見える方角なのでしばらく見とれてしまうほど。また来るなら 絶対ここを利用したいと思います。

Helpful?