Alegro Hotel

The Alegro Hotel has been demolished and you confimred my booking and took my money for it. I expect a full refund and substantial compensation for the great inconvenience, wasted time, additional expenses and upset this has caused. Your urgent response will be appreciated. Yours sincerely, Philip Carton

フロント応対が丁寧で、観光案内、タクシー手配、ブルガリア貨交換などよく教えてくれた。朝食は注文だったが他ホテルの朝食のようにビュッフェ方式の方が良かった。

Un posto in buona posizione e comodo per passare le notti girando la zona

Nice location and hotel with a good restaurant on site. The receptionist was very friendly and helpful. We felt welcome! Only issue we had is there was no AC as the hotel advertised.

ドライヤーが壊れてました。

Small nice hotel in the center of Veliko Tarnovo, just in front of a garden/park and walking distance from the city center points of interest. Very welcoming and attentive service from front desk team, we got to the hotel much before check-in time, it was raining on our arrival and they let us leave our baggage, offered if we need anything, a drink, umbrella, very nice and attentive. The room was spacious and clean, classic décor with carpet, not so modern, but the service and attention were really the best. Very good breakfast at the restaurant (had 3 options to choose from), all of them very complete and the food was tasty. Price-quality ratio was very good, definitely recommend this hotel.

Staff was friendly and helpful. Our room had several minor issues. Broken and missing window blinds, broken shower head, broken light fixture and nightstand lamp, broken tub. There was also a misunderstanding about charging items to the room. First we were assured we’d be able to charge the room. However, upon leaving, we were asked to pay cash for the items. Otherwise, the room met our is basic needs.

the bed was two twins pushed together so we would much rather have had a queen or king but the room was fine. the dinner was tasty and they even give a 10% discount for the folks staying there. the bath/shower could use a bit of an update. parking is a bit short of space and we had to get the people parked behind us to move in the morning so we could get out. the noise on the street was a bit annoying at night. would it be my first choice to stay in VT? I don't think so but it wouldn't be the last choice either. its a solid middle of the road sort of place and not expensive so … there ya go.

Very helpful in reception, gave all the information I needed and more, plenty of choice for breakfast and 10%off evening meal in restaurant. Room was clean and tidy, I found the shower a little cramped for me but good, lots hot water and room well heated. Well situated for town and the bus station. Would stay again.

We liked the location of the Hotel, it was central to the town and opposite a large park. The tea and coffee in reception was adequate but would have been better in the rooms. A little more attention should be paid to the maintenance in the rooms especially things like curtain drapes. There was a good selection of food for breakfast in clean surroundings. It was a good restaurant.