Crystal Suites Old Town

Fantastic apartment with big rooms and well equipped with everything you need. Extremely clean and tidy and in a very quiet lovely area a short walk from the main square. Anna the Manager was extremely helpful, even arranging taxis for us on her days off, which was so appreciated. I would highly recommend this apartment , excellent value for money and would definately use again. Thank you for a fantastc stay Anna. Shona and Charlie.

I liked everything, location is perfect, apartment very clean, they have all the facilities, the staff is super friendly and very helpful.

Our host was a pleasure to deal with and very helpful. Location was perfect for us - a quiet area and only a short walk to the old town. Apartment was very suitable and we enjoyed our stay.

Beautiful apartment, stylish mix of new and old decor. Very clean. Quiet building, relaxed and comfortable vibe. Great location, 10minute walk to centre of the old town, 20 minutes to train station.

We had a fantastic time. The accommodation was perfect. It was. A great location and right near a lovely little park. Everything was so close by. The staff were lovely and nothing was too much trouble. We had arranged a taxi to and from the airport via the accommand thevdrivers were there when we arrived and early when we were leaving. Both drivers were polite and helpful. We asked for our return taxi home earlier than planned and that was sorted without any problem. We were also allowed to stay in our apartment until we were leaving as there was no one else booked in, which was a great help and an extra bonus. We could have left our luggage in the complex anyway, which would have been helpful. I would definitely stay there again and recommend it to anyone else.

Lovely location really safe. Everything close by and shortcut through the park. Art deco interior was really nice. Apartment was spotless. Anna who was our host was so helpful knowledgeable and friendly. Very quick response from Anna

Lovely spacious apartment

My first time in Kraków and couldn't have asked for a better place to stay. An easy 5-10 min walk to the Old Town, we had a top floor apartment. We were met by Anna, the manger, who gave us a quick show around. The apartment had everything we could possibly need, comfy bed, nice wee living area, huge bathroom with a power shower, kitchen with everything we could need (including a Nespresso). My partner had been there a number of times, and we were given a "welcome back" bottle of wine, which was a really nice, personal touch. Anna was completely faultless. My partner had been conversing back and forth via email with her to organise trips etc and nothing was too much bother. She organised personal transfers to and from the airport and a group guided tour of both The Salt Mines and Auschwitz. All are added extras but the benefits of this far outweighs the cost. Additionally, our flight was changed by the airline, to which Anna amended our booking, at no extra cost, and changed all the transfers etc. Honestly, I cannot speak highly enough of the customer service element we received from Anna. The apartment location was close enough to the Old Town to lazily saunter in easily. Close to a local supermarket and with throwing distance to a bunch of eateries. Even in -11 temps and ankle high snow, it didn't feel an effort to walk to the Old Town. Without doubt, when I inevitably go back to Kraków, I'll be staying at Crystal Suites again.

Lovely large apartment with excellent services including great climate control and utilities. Walking distance to town square. Excellent communication from Manager who can arrange private transfer if required.

Excellent location. Clean and spacious with all required amenities. Anna was very helpfull on arrival. Would highly recommend.