Hotel Irma

No hot water, lukewarm water warm

This hotel is disgusting. Very outdated property. The property is in desperate need of renovation and repairs. Bathroom was very dirty. The bathroom mirror was broken. The door to the room was a patio door that had a horrible lock, it wasn’t secure at all. TV was horrible.

Stay was great. Just wish they had refrig and coffee makers in room.

Lovely property right on the beach and a short walk to downtown

A Wonderful Birthday Getaway! We had an amazing stay during our ladies trip to celebrate my birthday. I came with my 87-year-old grandmother and my mom, and we stayed in Room 101, which had a fantastic view of Zihuatanejo Bay. The room was comfortable, and the AC worked so well we actually had to turn it off—it got that cold! Guadalupe was always around, making sure everything was running smoothly, which we really appreciated. Christiano, Jessica, and Juanita took great care of us during breakfast. Their warm and friendly service made our stay even more special. We booked the breakfast package and loved the variety it offered each morning. The pool was very clean and relaxing, and the views from both the pool and our room were absolutely breathtaking. We also tried the massages they offer—so worth it! Great service at a very reasonable price. The walk to Playa Madera from the hotel is really nice too, offering easy beach access and more beautiful views along the way. Highly recommend this place for anyone looking for a peaceful, scenic, and welcoming getaway. We’ll definitely be back!

A Wonderful Birthday Getaway! We had an amazing stay during our ladies trip to celebrate my birthday. I came with my 87-year-old grandmother and my mom, and we stayed in Room 101, which had a fantastic view of Zihuatanejo Bay. The room was comfortable, and the AC worked so well we actually had to turn it off—it got that cold! Guadalupe was always around, making sure everything was running smoothly, which we really appreciated. Christiano, Jessica, and Juanita took great care of us during breakfasts. Their warm and friendly service made our stay even more special. We booked the breakfast package and loved the variety it offered each morning. The pool was very clean and relaxing, and the views from both the pool and our room were absolutely breathtaking. We also tried the massages they offer—so worth it! Great service at a very reasonable price. The walk to Playa Madera from the hotel is really nice too, offering easy beach access and more beautiful views along the way. Highly recommend this place for anyone looking for a peaceful, scenic, and welcoming getaway. We’ll definitely be back!

Great staff. Very friendly and accommodating. Restaurant food was quite good. Improvements needed - small bar or counter top fridge in each room is needed. Just for items like water and maybe some fruit to have on hand for snacks at night etc and for kids. Also some hooks in the room to hang wet towels, bathing suits overnight. I have seen these two mentioned hundreds of times in the reviews of this property over a number of years and for some rA couple of basic and relatively inexpensive improvements would really enhance an already good/great experience.

A Wonderful Birthday Getaway! We had an amazing stay during our ladies trip to celebrate my birthday. I came with my 87-year-old grandmother and my mom, and we stayed in Room 101, which had a fantastic view of Zihuatanejo Bay. The room was comfortable, and the AC worked so well we actually had to turn it off—it got that cold! Guadalupe was always around, making sure everything was running smoothly, which we really appreciated. Christiano, Jessica, and Juanita took great care of us during breakfast. Their warm and friendly service made our stay even more special. We booked the breakfast package and loved the variety it offered each morning. The pool was very clean and relaxing, and the views from both the pool and our room were absolutely breathtaking. We also tried the massages they offer—so worth it! Great service at a very reasonable price. The walk to Playa Madera from the hotel is really nice too, offering easy beach access and more beautiful views along the way. Highly recommend this place for anyone looking for a peaceful, scenic, and welcoming getaway. We’ll definitely be back!

Everything was great.

Average property for the price