White Mountain Hotel and Resort

Our new favorite hotel/inn in North Conway. Excellent room with great decor and ambiance. The restaurant was outstanding. One of the best we have ever eaten at. Friendly staff!

We stayed at the White Mountain Hotel & Resort in North Conway for three nights as a group of 10 people across 5–6 rooms. We were in town to climb Mt. Washington. Overall, we were quite happy with several aspects of the stay. The rooms were spacious, comfortable, and well maintained. We also had a very pleasant experience at the restaurant for both breakfast (twice) and dinner. The waitresses and service staff were consistently warm, friendly, and attentive, which we really appreciated after long days outdoors. However, one issue was disappointing and worth mentioning. Because we were climbing Mt. Washington, we knew we would need to leave the hotel very early in the morning (around 6:15 AM). At the time of booking, we specifically asked whether it would be possible to either get an early breakfast or have simple breakfast sandwiches prepared the night before. We were told this would not be a problem. After checking in, when we followed up on this request, the front desk referred us to the Director of Food & Beverage. Unfortunately, we were then told that this would not be possible. To be honest, had we known this from the beginning, we likely would have booked a different hotel, because arranging food logistics before a major hike with a large group early in the morning can be complicated. We were surprised that a large resort in such a popular hiking destination would not be able to prepare something as simple as a sandwich the night before for guests heading out early. Many people stay here specifically to hike in the White Mountains, so this seemed like a fairly common and reasonable request. For us, the issue was less about the sandwiches themselves and more about the inconsistency in communication. Either the hotel should clearly state that this service is not possible, or if it is promised during booking, it should be honored. One final small glitch: after returning from a long day of hiking, we found that one of our rooms had not been serviced at all and was left exactly as it had been in the morning. In summary: Comfortable rooms, excellent and friendly restaurant staff, and a pleasant property overall. However, clearer communication and a bit more flexibility from management—especially for hikers with early starts—would greatly improve the experience.

Wonderful experience. Everyone was kind and helpful. Lots of little extras that added up to a wonderful stay! The breakfast was the best we’d ever had.

There was a lot to like about this hotel. The room and bathroom were spacious, clean, and comfortable. The staff was very friendly and helpful. The meals at The Ledges restaurant were very delicious. We appreciated the afternoon cookies and the working fireplace as well as the free coffee on our floor. There was hiking within steps of the hotel property (no need to get in the car and drive to a trailhead). But, the noise in the hallway outside of our room and in the next room made for difficulty sleeping. Perhaps it was because we traveled over school vacation week so the hotel was busier. But we think that the walls between rooms are not very sound proof and this was a disappointment. Maybe at a less busy time, it would be quieter (and there would be more opportunity to use the outside whirlpool, which was overrun during our stay and made it impossible to access) because everything else about the property we really enjoyed!

Wonderful experience and a very dog friendly environment. We highly recommend this hotel to anyone who wants to enjoy a quaint , high end getaway. The Sunday brunch was the best we’ve had in all of New England

The location is perfect! Easy to drive anywhere but tucked away and private. Beautiful views in all directions and situated under a beautiful ledge. The rooms are clean and modern. We stayed in a double bed room and also a king room with Mountain View and I can’t express how perfect they were. We got a great deal last minute and we will definitely be back.

Excellent food and place to stay. Area is superb! We will be back - wasn't cheap but for a special occasion it was perfect. Hopefully they figure out how to keep the ice from forming around the pool/hot tub for swimming in 10 degrees!

Went to the resort with 4 girlfriends for a 2 nights getaway. Had a suite and an adjoining room. So much room for 5 of us and very comfortable and clean. Loved the full breakfasts and the dinners were delicious. The view of mountains was so special while enjoying our meals. Would highly recommend. This is our 3rd girls trip.

The hotel is beautiful, the rooms are very nice, we really love the outdoor heated pool and hot tub. The lounge is very nice. The only downside would be the restaurant, flat out awful! Extremely limited menu, very much overpriced for food that had clearly been sitting around all day, our dinner rolls were stale and hard as a rock. Avoid the restaurant completely!