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8.6 / 10 Guest Rating

Mercure Nairobi Upper Hill

Longhorn Road Off Kilimanjaro Avenue, Upperhill, Nairobi, 00000, Nairobi, KE

Mercure Nairobi Upper Hill - main view

About the Property

Luxurious Amenities

Enjoy top-notch amenities including complimentary wireless internet, concierge services, and 24-hour room service. Indulge in delectable meals at Baraka Restaurant or unwind at the bar/lounge.

Convenient Facilities

Benefit from wired internet access, limo/town car service, and conference spaces for your events. Take advantage of the roundtrip airport shuttle and free self-parking, ensuring a stress-free stay.

Prime Location

Explore nearby attractions such as Uhuru Park and Nairobi Hospital, with the Nairobi National Park a short drive away. Experience comfort and convenience at Mercure Nairobi Upper Hill.

Ready to experience luxury and convenience? Book your stay at Mercure Nairobi Upper Hill now.

Facilities & Amenities

Meeting rooms
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
Swimming pool

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

No pets and no service animals are allowed at this property. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

Available Rooms

Superior Room, 1 King Bed - Photo 1
Superior Room, 1 King Bed - Photo 2
Superior Room, 1 King Bed - Photo 3
Superior Room, 1 King Bed - Photo 4
Superior Room, 1 King Bed - Photo 5
Superior Room, 1 King Bed - Photo 6
Superior Room, 1 King Bed - Photo 7
1/7

Superior Room, 1 King Bed

1 King Bed431 sq feet Internet - Free WiFi and wired internet accessEntertainment - 42-inch TV with premium channelsFood & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettleSleep - Turndown service and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippersPractical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling binNeed to Know - Housekeeping on requestNon-Smoking

40 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioning

Classic Superior King Room

Non-refundable
Room Only
20% OFF$189.42

$151.54

Includes taxes & fees

Classic Superior King Room

Non-refundable
Breakfast Included
20% OFF$236.81

$189.45

Includes taxes & fees

Classic Superior King Room

Non-refundable
Half Board
20% OFF$309.49

$247.59

Includes taxes & fees
Classic Room, 1 King Bed - Photo 1
Classic Room, 1 King Bed - Photo 2
Classic Room, 1 King Bed - Photo 3
Classic Room, 1 King Bed - Photo 4
Classic Room, 1 King Bed - Photo 5
Classic Room, 1 King Bed - Photo 6
Classic Room, 1 King Bed - Photo 7
Classic Room, 1 King Bed - Photo 8
1/8

Classic Room, 1 King Bed

1 King Bed323 sq feet Internet - Free WiFi and wired internet accessEntertainment - 42-inch TV with premium channelsFood & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettleSleep - Turndown service and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippersPractical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling binNeed to Know - Housekeeping on requestNon-Smoking

30 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioning

Classic King Room

Non-refundable
Room Only
20% OFF$189.42

$151.54

Includes taxes & fees

Classic King Room

Non-refundable
Breakfast Included
20% OFF$236.81

$189.45

Includes taxes & fees

Classic King Room

Non-refundable
Half Board
20% OFF$309.49

$247.59

Includes taxes & fees

Guest Reviews

8.6
Excellent77 verified reviews
AI Summary

Guests highly rate the value for money and frequently praise the .

Categories

Cleanliness8.5
Service8.7
Location8.7
Room Quality8.5
Amenities8.5
Value for Money9.0
Food and Beverage8.5
Overall Experience8.5

Select topics to read reviews

J
Jayne
Verified booking
Standard Room
Stayed in Aug 8, 2025

"Exceptional"

10.0

I booked this hotel but didn’t stay as I was upgraded to the Pullman next door due to building works.

Helpful?
I
Iman
Verified booking
Standard Room
Stayed in Jul 18, 2025

" Value for money "

10.0

It was great.

Helpful?
R
richard
Verified booking
Standard Room
Stayed in Dec 2, 2024

"Good"

6.0

Its ok

Helpful?
S
Susan
Verified booking
Standard Room
Stayed in Jun 28, 2024

"Excellent"

8.0

Good facilities for a work trip. Staff very kind and helpful.

Helpful?
E
Eugène
Verified booking
Standard Room
Stayed in Mar 27, 2024

"Exceptional"

10.0

Profesional staff with customers rentation and attending quest issues and adhering until solutions is obtained..

Helpful?
S
Silvia
Verified booking
friends
Standard Room
Stayed in Sep 4, 2023

"Exceptional"

10.0

Truly enjoyed our stay at this hotel. Staff were incredibly welcoming, helpful, and fast! Delicious breakfast and dinner buffets offered at the main restaurant. Rooms were spacious, very clean, and comfortable.

Helpful?
E
EDWARD
Verified booking
Standard Room
Stayed in Jul 30, 2022

"Excellent"

8.0

Convenience for business

Helpful?
K
Kyss
Verified booking
family
Standard Room
Stayed in Jul 24, 2022

"Excellent"

8.0

Edward Orange saved the day and changed our outlook on this property. Our sincerest thanks to him for focusing on customer satisfaction over all else!! He even let our overlt tired crew go to our rooms to sort out our reservation paperwork bf he took in our payment. Because of him, we will consider Crowne Plaza again. But it will be important to avoid unnecessary online booking confusion between the Nairobi Crowne Plaza hotels that have different fees, services, etc.

Helpful?
P
Perry
Verified booking
Standard Room
Stayed in Jul 9, 2022

"Great service, hard beds"

8.0

Everyone was extremely friendly and helpful, food in Bakara was delicious. Beds were incredibly hard and uncomfortable though. Buffet breakfast and lunch were convenient, however the sit down dinner took forever even though only 3 tables were full.

Helpful?
R
Ranjit
Verified booking
Standard Room
Stayed in Jun 20, 2022

"Not to the Crown Plaza level expected"

4.0

Old Hotel and needs some serious renovation

Helpful?
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