Casa De Mama Cusco - The Treehouse

Amazing location, comfortable and spacious.

Bed was quite squeaky every time I moved.

Breakfast was fine. No meat is served, however. The view was ok, and the water was hot. It was relatively quiet at night.

Need English-speaking TV channels that broadcast news and sports. It was very cold, and they gave me an electrical heater, a lifesaver. Towels that seemed questionable. I wasn't sure if it was washed. Using some fragrance in the wash would be helpful.

Very clean, many blankets available to keep you warm. Nice view from the dining room, friendly staff.

There was no WiFi first few days and the ‘hot’ water was really warm rather than hot. The breakfast was really way too moderate though it is like that in many accommodations in Peru (coffee, juice, few small pieces of fruit, jam, bread/butter and an egg).

Sadly the WiFi didn’t work for 2 days

Nothing

Location 5/5 Staff 5/5 Breakfast 5/5

Facility 2/5, The water was running cold when we arrive, the gas stove is not working properly, we have to call the host to call the staff to take a taxi to come bring us the matches to use the stove. There is no hot water when we arrive. We found out when we want to take the shower at 9pm, although the host resolved it, it was 10:30pm, my daughter was too exhausted to take a shower. In addition, the staff asked us for cash payment when we arrive at the hotel, which we were not expected, we have to use our credit card to pay for some of our travel tours later because of this. It's quite inconvenient and not very professional.

It is very close to the town square and restaurants, as well as a few local sights. The breakfast lady was super, super helpful. She cooked us breakfast each morning and gave us a key to the storage room where our bags were kept so that we could retrieve them when we came back from our trip etc.

The curtains in the bathroom was not very well fitted and we were not able to switch the light on when showering.

Carmen is incredible. Even though she speaks mostly just spanish, we still understood each other. She makes amazing eggs and fresh fruit juice for breakfast and makes sure you are happy always. We stayed in 2 different rooms and both conveniently came with a kitchenette and all the tools you need in there. The beds were super comfortable, the rooms quiet and the showers maybe a bit outdated but hot and relaxing. The location was incredible, just a few minutes walk from everywhere important and with a stunning few over the Cusco hills, especially at night, when the street lights are on. Highly recommended place!

Nope, nothing... Loved staying here!