Northern Lights Inn Rugby

We got a non smoking room. Come to find out they allow pets but did not see anything about that when booking room. No problem but they don't specify. My daughter has dog and cat allergies. We checked in just before 11pm and when we got to are room we found out that there had been pets. The room smelled awful like pet urine. Went back down to see if they had other rooms that don't allow pets but the check in lobby was locked up.

I have stayed here one night a year for 9 years. I like about everything they have and do. The breakfast is at a regular restaurant and very good. Only changes I would like is to have the rooms updated. They are old and outdated

Malia on the front desk was SO helpful, very friendly.

Helpful and friendly, i had stayed at a bunch of hotels during my two week trip, the one thing at stood out was it DIDN'T have a funny smell !!! Most places i stayed in had a oder , not unpleasant just an oder, this place even the towles smelt good while i was drying off. 1000% will stay here again if i'm in the area.

Room was clean but needs some upgrade (carpet, USB ports, WiFi security). Beds were comfortable. Quiet. Helpful if front desk would open earlier than 8am to pick up breakfast vouchers and for checkout.

Never received breakfast vouchers. Room smelled musty and of mildew. Our toilet plugged right away.

Staff very friendly

Very nice

Bed sheets were too small for bed. Staff at hotel and restaurant were super nice and friendly! Very good for price.

Everything just great great tv parking