Alila Diwa Goa - A Hyatt Brand

Stay was good, food was good but had limited choice, snacks at the Sundowner was amazing .. nicely made n with a taste that’s unique of Hyatt .. Only Spa disappointed .. not organised, no temp control, rarely or no attendant, distance between Sauna and Steam room was too much .. can’t adjust your body temperature between these two and the shower .. needs a major improvement only there ..

Our recent stay at your property was absolutely amazing! The resort is beautiful, the entire staff was incredibly helpful, and the breakfast spread was truly outstanding—one of the highlights of our mornings. I wanted to share a quick note on our experience for your consideration. In our room, there was a placard stating that guests could request a complimentary fruit basket. We called to request it but received nothing after waiting for over 20 minutes. We then headed down to the pool, and upon returning later, noticed it still hadn’t been delivered. We called a second time to follow up, but unfortunately, the basket never arrived. Because it was a complimentary offering, we didn't want to push the issue, but it did feel like a minor slip in service coordination. On a positive note, we did receive a lovely congratulatory pastry in our room, which we thoroughly enjoyed and appreciated! Additionally, we were assigned the exact room category we booked with no upgrades. While I am not a World of Hyatt member and certainly didn't expect an upgrade by default, it is always a pleasant surprise when properties offer a slight bump to expecting couples when rooms are available. Thank you again to the entire team for a wonderful and relaxing getaway. We look forward to visiting you again in the future!

This was our third visit to Alila Diwa Goa in the last three years and the property continues to feel like coming home. The arrival itself set the tone — we were welcomed with a shell garland, cold towels and a chilled beer, a thoughtful touch that we appreciated as World of Hyatt members. Two team members deserve a special mention. Valecia at the front desk has now welcomed us two years running — her warm greeting, the way she remembers returning guests, and her regular check-ins through our stay (with updates on the day's activities) made a real difference. Sagar from Room Service did something beautiful for our son — he sculpted a teddy out of towels and arranged my son's toys on the bed with a sweet note. My son still talks about it; that single gesture made him fall in love with the resort even more. The property is beautiful and well maintained, the pool and surroundings are lovely, the food is consistently good, and the overall service experience exceeds expectations. We will be back.

We had a excellent time at Alila dies enjoyed our stay there the highlight has been the ever helpful staff at the hotel be it at the reception, housekeeping, at the pool or at the restaurant.

Het was erg goed, fijn hotel. Enige minpunt was dat het ontbijt wat massaal was en er vaak niet genoeg plek was om te ontbijten in het restaurant.

Wir hatten eine wunderbare und sehr erholsame Zeit im Hotel. Alle Mitarbeitenden waren ausgesprochen höflich, herzlich und jederzeit hilfsbereit. Der Service war durchgehend ausgezeichnet und das Essen in allen Restaurants hervorragend. Besonders beeindruckt hat uns jedes Mal die Qualität und Raffinesse der Gerichte im Edge Restaurant am Pool. Auch das Spice Studio und das Vivo haben kulinarisch auf höchstem Niveau überzeugt. Der Spa‑Bereich ist sehr schön gestaltet, und die Massagen waren ausgezeichnet. Alija war ausserordentlich freundlich und hat sich während der Behandlung hervorragend um mich gekümmert. Unser Zimmer war sehr gross, das Bett riesig und äusserst bequem – wir haben uns rundum wohlgefühlt.

Wenn wir zwei kleine Hinweise für zukünftige Optimierungen geben dürften, wären es folgende Punkte: - Das Check‑in‑Erlebnis könnte noch etwas harmonischer gestaltet werden, indem Gäste direkt zur Lounge begleitet werden, anstatt zuerst zum Counter. - Einige wenige Details im Zimmer, wie beispielsweise der Wäschekorb, könnten erneuert werden. Insgesamt hatten wir jedoch einen fantastischen Aufenthalt und würden jederzeit wiederkommen!