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8.8 / 10 Guest Rating

Taj City Centre New Town Kolkata

City Center New Town, Action Area 2D, Plot No. 11/5, Barasat, West Bengal, 700157, Barasat, IN

Taj City Centre New Town Kolkata - main view

About the Property

Experience the ultimate blend of luxury and convenience at Taj City Centre New Town Kolkata.

Indulging Spa Services
Pamper yourself with a visit to our rejuvenating spa, where expert therapists offer soothing massages designed to melt away stress and elevate your relaxation experience.

Dining Delights
Savor exquisite culinary options at Shamiana, one of our three renowned restaurants, or enjoy the convenience of 24-hour room service. Don’t miss our complimentary daily reception for a perfect mingling opportunity with fellow guests.

Business & Leisure Facilities
With expansive event spaces, including a 7000 square meter conference center, we cater to both business and leisure travelers. Enjoy our outdoor pool, health club, and complimentary wired internet access to keep you connected.

Book your stay now for a luxurious experience you won't forget!

Facilities & Amenities

Meeting rooms
Full-service spa
Fitness facilities
Health club
Long-term parking
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Pool access available from 6:00 AM to 8:00 AM.Up to 2 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.8
Excellent111 verified reviews
AI Summary

Guests highly rate the exemplary service and frequently praise the comfortable stay.

Categories

Cleanliness8.6
Service9.6
Location8.7
Room Quality8.6
Amenities8.6
Value for Money8.6
Food and Beverage8.6
Overall Experience9.0

Select topics to read reviews

M
michael
Verified booking
family
Standard Room
Stayed in May 29, 2023

"Exceptional"

10.0

We stayed here in 2020 when it was Swissotel. After the renovation, it is one of the best and most comfortable hotels we stayed in Kolkata. Mostly, staff was incredible. Leaving a personal note (trying very hard) and flowers in the room was something not used to staying at any hotels I stayed. Shower drainage was very slow and the housing service took care of that quickly. Staff workers really tried hard to please guests and as a hotel, they worked together really well. If I have to stay a long term in Kolkata, I would seriously consider this hotel for sure. Mike

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in May 28, 2023

"Good"

4.0

The service was amazing but the hotel does have a mosquito problem and also another guest abused my room number by ordering items to my room that I did not ask for and claim breakfast on my room number

Helpful?
P
PRASHANT
Verified booking
Standard Room
Stayed in May 26, 2023

"Wonder Experience"

10.0

So close to Kolkatta airport, reach there in 10-15 min even in city traffic. Nice comfortable place, clean and hygienic rooms, best toiletries in house.

Helpful?
J
Jonathan
Verified booking
Standard Room
Stayed in May 23, 2023

"very good airport hotel"

10.0

this was our standard Kolkata airport layover hotel when it was Swissotel. Now it will be our standard layover hotel as a Taj. It's spruced up and looking good. Staff didn't seem to be quite as "warm" as the old Swissotel staff, but they did their jobs. IT guy Vikrant was a delight and patient with us old folks. Food was good. Don't like steps up and down into the shower stall, seems like a real fall hazard.

Helpful?
P
Puneet
Verified booking
Standard Room
Stayed in May 17, 2023

"Exceptional"

10.0

Tremendous Hospitality

Helpful?
B
Bimal
Verified booking
Standard Room
Stayed in Apr 22, 2023

"Exceptional"

10.0

Great service overall

Helpful?
D
Deven
Verified booking
family_with_children
Standard Room
Stayed in Apr 17, 2023

"Exceptional"

10.0

The hotel is very well located near the airport and adjacent to a lovely shopping centre. The rooms are spacious and modern and well maintained. Best of all is the dining facilities with excellent chefs who go out of their way to cater to your needs.

Helpful?
M
Muhammad
Verified booking
family
Standard Room
Stayed in Mar 27, 2023

"Exceptional"

10.0

Friendly staff, location with shopping malls and cinema. close from the airport, food choices, beauty decor and facilities.

Helpful?
T
Thomas
Verified booking
friends
Standard Room
Stayed in Feb 10, 2023

"Exceptional"

10.0

I’ve stayed at the previous hotel company, Swissotel and I loved it. I saw some negative reviews with Taj, but I wanted to try the new Taj new town Hotel. I was not disappointed. From beginning to end every staff treated me and my friend warmly, and were very helpful. From check-in, to the room, to the house keeping, to the delicious breakfast buffet, and outdoors security were amazing. No negatives. Thank you!

Helpful?
R
RAVIND
Verified booking
Standard Room
Stayed in Nov 13, 2022

"Exceptional"

10.0

Nice friendly staff. Nice and clean. Highly recommended.

Helpful?
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