Chiang Mai Gate Hotel

Had a complete heck of a night, some water tank / dripping noise coming from somewhere that contributed to me been awake all night. Then got to argue with staff the next day over 20 baht at check out - they tried charging me for drinkin two bottles of water which are supposed to be free. Apparently the two free bottles are the glass ones not the plastic ones but nobody told me. Plus hotel was full of young people doing group activities who made quite a din coming back in from bars. Shame because the room looked fantastic and had a lot of querky character to it.

Great location, friendly staff, nice pool & good breakfast. Airport just 20 minutes away.

Good and comfortable

Mini bar was leaking water and safe can't be opened.

The pictures of the Hotel make it look far better than it actually is. At best this is a 1 1/2 or 2 star hotel, certainly not 3 1/2. Room was a superior room however there was nothing superior about it. It was very small and the bathroom combined shower sink and toilet was smaller than most closets and only fit 1 person in it. Room was not very clean. dirt, grime, hair, fluff around the place, that looked like it had been there for months. Hotel is very outdated run down and looks like hasn't changed for 40 yrs. We think this hotel caters to large groups of young back packers as evident from all the packs lined up in the reception area most of the time. On positive note, the location is good. We were booked in or three nights but checked out after two and moved to another hotel . The lady at reception was very good when we explained why and transferred us to our new hotel by hotel shuttle for free. The breakfast was also very poor .

Visited Chiang Mai during their lantern festival (Yee Peng) which I wasn't aware until I arrived. - it was very special to see lanterns floating into the sky and parades.

No complaints here!! Big, comfortable bed. Nice bathroom. Adequate wifi- ok in rooms but great by the pool or in the main dining area. Lovely pool!! And good restaurant. Very clean. Peaceful in the morning means easier sleep ins! Plenty of food and massages nearby. 5mins walk to Chiang Mai Gate and Old Town, 20-30 to Night Bazaar. Don't trust their airport shuttle bookings sheet- I got caught out and had to find another taxi last minute.

Pretty good hotel. There are two parts to this hotel, what appears to be an older building and a newer (or perhaps refurbished) one. I was in the older one. It was fine, although the shower was terrible (water went from ice cold to scalding - literally- in seconds, without touching the nozzle and there was no way to moderate this). Room needed better lighting. A/C in the room was fine. The lobby was too hot, though. The buffet breakfast was pretty good. The wifi in the lobby was good but it was terrible to non- existent in the rooms so you had to go to the lobby to get wifi. The pool was nice and they provided separate pool towels. The location of the hotel was good, close to the old city (walkable). Hotel provided free shuttles to the night market, although I had to wait an hour past the posted time one night because I was alone and a big group was an hour late. This made me angry. If you post a time, I shouldn't have to wait because others are an hour late.

Nice hotel. We booked this using Booking that transferred us to Expedia. In that transfer, dark magic seemed to happen and our dates were shifted out by a month, but the Manager was very good about it, and said "No problem, we have space you can stay". There was some grief with Expedia. Do not bother calling their call center, it is in a machinery repair depot somewhere in India where it is too loud to use telephones. Email them. They were very good about shifting dates and paying our penalty (same as room charge) to the Chiang Mai Gate Hotel promptly. The hotel itself had a nice lobby, clean, classic look. Easy two minute walk to the actual south gate of the city. Friendly staff who were very helpful. Room was classic, clean, compact but nicely finished. Had a lot of carved woodwork. No view from the room. Shower, no tub. We were located in a wing adjacent to the hotel. King sized bed, no smoking room, fresh sheets, very nicely turned out. One unfortunate experience - we went to TWO massage shops across the street. Of twenty five massages in Thailand, the worst - by far - happened in those two shops. Avoid them. We needed two massage girls. In both cases one called her untrained friend and talked her - in Thai - through the massage. One, while texting on her cell phone while my buddy was face down. This isn't the hotel of course - just across the street. Great experience with the hotel, and nearby convenience store.

Room smelled very musty. There were also mosquitoes. The bathroom layout was weird and dark. The lobby was essentially outside. So when people were smoking, it came right in. Breakfast was not good. And the was a mouse running around the restaurant. I don't think I need to say anymore.