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6.6 / 10 Guest Rating

Hotel Maya Turquesa - Playa del Carmen

Calle 8 Norte, s/n, entre Av 10 y Av 15 Centro, Playa del Carmen, QROO, 77710, Playa del Carmen, MX

Hotel Maya Turquesa - Playa del Carmen - main view

About the Property

Discover the vibrant charm of Playa del Carmen at Hotel Maya Turquesa, where comfort meets convenience in the heart of the city.

Recreation & Relaxation: Dive into refreshing leisure at our outdoor pool or unwind on our scenic terrace, designed to offer you a serene escape amidst the lively environment.

Culinary Delights: Savor delectable meals at our on-site restaurant, Epazzote, or grab a quick bite at the snack bar. Don't miss our complimentary self-serve breakfast, perfect for fueling your day of exploration.

Comfort & Convenience: Our 40 Air-conditioned rooms are equipped with flat-screen TVs, cable programming, and rainfall showerheads, ensuring a cozy retreat after your adventures. Enjoy complimentary Wi-Fi, luggage storage, and the attentive service of our multilingual staff.

Experience an unforgettable getaway—book your stay at Hotel Maya Turquesa now!

Facilities & Amenities

Free breakfast
Nature reserve
Health or beauty spa nearby
Free beach club nearby
Free WiFi
24-hour front desk
Terrace
Luggage storage
Wheelchair accessible
Free breakfast

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Pool access available from 10:00 AM to 10 PM.No pets and no service animals are allowed at this property. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Quadruple Room - Photo 1

Standard Quadruple Room

2 Double BedsInternet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) Entertainment - 32-inch flat-screen TV with cable channelsSleep - Bed sheets Bathroom - Private bathroom, shower, and rainfall showerheadPractical - Safe, iron/ironing board (on request), and wardrobe or closetComfort - Air conditioning, daily housekeeping, fresh towels every 3 days, fresh bed sheets every 3 days Accessibility - Wheelchair accessibleNeed to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds availableNon-Smoking

Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningPrivate bathroomWardrobe or closet

Standard Quadruple Room

Non-refundable
Breakfast Included
20% OFF$45.49

$36.39

Includes taxes & fees

Standard Quadruple Room

Free cancellation
Before Jun 30 (1 days)
Breakfast Included
20% OFF$51.68

$41.34

Includes taxes & fees
Family Room - Photo 1
Family Room - Photo 2
Family Room - Photo 3
Family Room - Photo 4
1/4

Family Room

3 Double BedsInternet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) Entertainment - 32-inch flat-screen TV with cable channelsSleep - Bed sheets Bathroom - Private bathroom, shower, and rainfall showerheadPractical - Safe, iron/ironing board (on request), and wardrobe or closetComfort - Air conditioning, daily housekeeping, fresh towels every 3 days, fresh bed sheets every 3 days Need to Know - Toothbrush and toothpaste not availableNon-Smoking

Sleeps 6
3 Double bed (131-150 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningPrivate bathroomWardrobe or closet

Family Room

Non-refundable
Breakfast Included
20% OFF$53

$42.4

Includes taxes & fees

Standard Family Room

Free cancellation
Before Jun 30 (1 days)
Breakfast Included
20% OFF$57.25

$45.8

Includes taxes & fees
Superior Suite - Photo 1
Superior Suite - Photo 2
1/2

Superior Suite

2 Double Beds and 1 Queen BedLayout - 2 bedrooms and living roomInternet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) Entertainment - 32-inch flat-screen TV with cable channelsFood & Drink - Kitchenette with refrigerator, microwave, and cookware/dishwareSleep - Bed sheets Bathroom - Private bathroom, shower, and rainfall showerheadPractical - Safe, iron/ironing board (on request), and wardrobe or closetComfort - Air conditioning, daily housekeeping, fresh towels every 3 days, fresh bed sheets every 3 days Need to Know - Toothbrush and toothpaste not availableNon-Smoking

Sleeps 6
2 Double bed (131-150 cm wide)
1 Queen Bed (150-160 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningKitchenetteMicrowave

Superior Suite

Non-refundable
Breakfast Included
20% OFF$73.46

$58.77

Includes taxes & fees
Family Suite - Photo 1
Family Suite - Photo 2
Family Suite - Photo 3
Family Suite - Photo 4
Family Suite - Photo 5
1/5

Family Suite

3 Double BedsLayout - 2 bedrooms Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) Entertainment - 32-inch flat-screen TV with cable channelsFood & Drink - Kitchenette with refrigerator, microwave, and cookware/dishwareSleep - Bed sheets Bathroom - Private bathroom, shower, and rainfall showerheadPractical - Safe, iron/ironing board (on request), and wardrobe or closetComfort - Air conditioning, daily housekeeping, fresh towels every 3 days, fresh bed sheets every 3 days Need to Know - Toothbrush and toothpaste not availableNon-Smoking

Sleeps 6
3 Double bed (131-150 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningKitchenetteMicrowave

Family Suite Room

Non-refundable
Breakfast Included
20% OFF$58.36

$46.69

Includes taxes & fees
Junior Suite - Photo 1
Junior Suite - Photo 2
Junior Suite - Photo 3
Junior Suite - Photo 4
Junior Suite - Photo 5
Junior Suite - Photo 6
1/6

Junior Suite

2 Double BedsOverlooking the poolLayout - 2 bedrooms Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) Entertainment - 32-inch flat-screen TV with cable channelsFood & Drink - Kitchenette with refrigerator, microwave, and cookware/dishwareSleep - Bed sheets Bathroom - Private bathroom, shower, and rainfall showerheadPractical - Safe, iron/ironing board (on request), and wardrobe or closetComfort - Air conditioning, daily housekeeping, fresh towels every 3 days, fresh bed sheets every 3 days Need to Know - Toothbrush and toothpaste not availableNon-Smoking

Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningKitchenetteMicrowave

Junior Suite

Non-refundable
Breakfast Included
20% OFF$48.98

$39.18

Includes taxes & fees
Standard Room - Photo 1
Standard Room - Photo 2
Standard Room - Photo 3
1/3

Standard Room

1 Double BedInternet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) Entertainment - 32-inch flat-screen TV with cable channelsSleep - Bed sheets Bathroom - Private bathroom, shower, and rainfall showerheadPractical - Safe, iron/ironing board (on request), and wardrobe or closetComfort - Air conditioning, daily housekeeping, fresh towels every 3 days, fresh bed sheets every 3 days Need to Know - Toothbrush and toothpaste not availableSmoking And Non-Smoking

Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningPrivate bathroomWardrobe or closet

Standard Room

Non-refundable
Breakfast Included
20% OFF$38.76

$31.01

Includes taxes & fees

Quadruple Studio

Free cancellation
Before Jun 30 (1 days)
Breakfast Included
20% OFF$56.11

$44.89

Includes taxes & fees
Economy Studio - Photo 1
Economy Studio - Photo 2
Economy Studio - Photo 3
1/3

Economy Studio

2 Double BedsOverlooking the courtyardInternet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) Entertainment - 32-inch flat-screen TV with cable channelsFood & Drink - Kitchenette with refrigerator, microwave, and cookware/dishwareSleep - Bed sheets Bathroom - Private bathroom, shower, and rainfall showerheadPractical - Safe, iron/ironing board (on request), and wardrobe or closetComfort - Air conditioning, daily housekeeping, fresh towels every 3 days, fresh bed sheets every 3 days Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds availableNon-Smoking

Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningKitchenetteMicrowave

Economy Studio

Non-refundable
Breakfast Included
20% OFF$52.94

$42.35

Includes taxes & fees
Standard Studio - Photo 1
Standard Studio - Photo 2
Standard Studio - Photo 3
Standard Studio - Photo 4
Standard Studio - Photo 5
1/5

Standard Studio

1 Double BedInternet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) Entertainment - 32-inch flat-screen TV with cable channelsFood & Drink - Kitchenette with refrigerator, microwave, and cookware/dishwareSleep - Bed sheets Bathroom - Private bathroom, shower, and rainfall showerheadPractical - Safe, iron/ironing board (on request), and wardrobe or closetComfort - Air conditioning, daily housekeeping, fresh towels every 3 days, fresh bed sheets every 3 days Need to Know - Toothbrush and toothpaste not availableNon-Smoking

Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningKitchenetteMicrowave

Studio Standard

Non-refundable
Breakfast Included
20% OFF$42.55

$34.04

Includes taxes & fees

Standard Studio

Free cancellation
Before Jun 30 (1 days)
Breakfast Included
20% OFF$52.24

$41.79

Includes taxes & fees

Guest Reviews

6.6
Good123 verified reviews
AI Summary

Guests highly rate the standard service for this hotel tier and frequently praise the .

Categories

Cleanliness4.4
Service8.3
Location7.9
Room Quality5.3
Amenities7.8
Value for Money7.8
Food and Beverage4.4
Overall Experience6.9

Select topics to read reviews

S
ServinmxMX
Verified booking
solo_traveller
Standard Room
Stayed in Jun 3, 2026

"Exceptional"

10.0

Excelente en general 👍👍👍

Helpful?
E
Enrique EmmanuelmxMX
Verified booking
solo_traveller
Standard Room
Stayed in Jun 2, 2026

"Exceptional"

10.0

El costo del servicio

El sanitario le costaba un poco para limpiarse

Helpful?
M
Martha AliciamxMX
Verified booking
solo_traveller
Standard Room
Stayed in Jun 2, 2026

"Exceptional"

9.0
Helpful?
P
PérezmxMX
Verified booking
solo_traveller
Standard Room
Stayed in Jun 1, 2026

"Fauna rastrera en la habitación"

3.0

Tiene insectos, parientes de las cucarachas muchas, en la cama y el baño, no pude dormir pensándo en qué se me iban a subir

Helpful?
F
FelipebrBR
Verified booking
couple
Standard Room
Stayed in May 30, 2026

"Péssima experiência."

2.0

Um cortiço. As fotos são MUITO editadas e nos enganam. A realidade é outra. Quartos espalhados piscina no meio do nada. A higiene dos quartos é péssima e o chuveiro joga a água toda para fora do box molhando o banheiro todo que não tem revestimento e acabamento de banheiro. O ar condicionado é velho e faz barulho alto a noite toda atrapalhando o descanso. O café da manhã é servido em um bar ao lado onde o atendente é ignorante, as canecas e talheres são mal lavados e a opção “inclusa” é uma fatia de queijo e chá ou café.

Helpful?
J
JaromirusUS
Verified booking
couple
Standard Room
Stayed in May 25, 2026

"Zadowolony"

10.0

Fajny pokój, basen i lokalizacja

Słaby internet i nie działał telewizor

Helpful?
D
Der_Tman deDE
Verified booking
solo_traveller
Standard Room
Stayed in May 24, 2026

"Very Good"

7.0

Nah am Strand und der Strandpromenade. Sowohl Hafen (Überfahrt Cozumel) und der Busbahnhof Alterna sind zu Fuß in 10 min erreichbar. Zimmer haben eine Klimaanlage

Im Innenhof riecht es durchaus stark nach Chlor, da hier ein Pool ist. Das Frühstück ist leider nicht zu empfehlen ( dünner Kaffee, klebriger Instandsaft und nur ein Toastbroad, keine Früchte usw.) Man sollte lieber in den umliegenden Lokalen Frühstück essen gehen ( ca. 200 Pesos pro P.)

Helpful?
E
EspinelcoCO
Verified booking
solo_traveller
Standard Room
Stayed in May 20, 2026

"Excellent"

8.0

Excelente ubicación , se encontraba a 5 minutos del ADO , del Wallmart. A una cuadra de la quinta avenida. Las instalaciones del segundo piso en un muy buen estado y cómodas.

Sería bueno tener más variedad en el desayuno.

Helpful?
R
RamirezmxMX
Verified booking
solo_traveller
Standard Room
Stayed in May 20, 2026

"Exceptional"

10.0
Helpful?
D
DavidmxMX
Verified booking
extended_group
Standard Room
Stayed in May 19, 2026

"DIFERENTE"

4.0

LAS IMAGENES EN WEB SON MUY DIFERENTES A LA REALIDAD, MI BAÑO TENIA FUGA DESDE EL PRIMER DIA Y SOLO LO REVISARON PEROI SONTINUO CON FUGA, AL BAÑO DE LA REGADERA LE HACIA FALTA LA MITAD POR LOL TANTO EL AGUA SE SALIA UNA VEZ QUE TE BAÑAS

ESTA BIEN UBICADO

Helpful?
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