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6.6 / 10 Guest Rating

Hotel Maya Turquesa - Playa del Carmen

Calle 8 Norte, s/n, entre Av 10 y Av 15 Centro, Playa del Carmen, QROO, 77710, Playa del Carmen, MX

Hotel Maya Turquesa - Playa del Carmen - main view

About the Property

Discover the vibrant charm of Playa del Carmen at Hotel Maya Turquesa, where comfort meets convenience in the heart of the city.

Recreation & Relaxation: Dive into refreshing leisure at our outdoor pool or unwind on our scenic terrace, designed to offer you a serene escape amidst the lively environment.

Culinary Delights: Savor delectable meals at our on-site restaurant, Epazzote, or grab a quick bite at the snack bar. Don't miss our complimentary self-serve breakfast, perfect for fueling your day of exploration.

Comfort & Convenience: Our 40 Air-conditioned rooms are equipped with flat-screen TVs, cable programming, and rainfall showerheads, ensuring a cozy retreat after your adventures. Enjoy complimentary Wi-Fi, luggage storage, and the attentive service of our multilingual staff.

Experience an unforgettable getaway—book your stay at Hotel Maya Turquesa now!

Facilities & Amenities

Free breakfast
Nature reserve
Health or beauty spa nearby
Free beach club nearby
Free WiFi
24-hour front desk
Terrace
Luggage storage
Wheelchair accessible
Free breakfast

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Pool access available from 10:00 AM to 10 PM.No pets and no service animals are allowed at this property. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Quadruple Room - Photo 1

Standard Quadruple Room

2 Double BedsInternet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) Entertainment - 32-inch flat-screen TV with cable channelsSleep - Bed sheets Bathroom - Private bathroom, shower, and rainfall showerheadPractical - Safe, iron/ironing board (on request), and wardrobe or closetComfort - Air conditioning, daily housekeeping, fresh towels every 3 days, fresh bed sheets every 3 days Accessibility - Wheelchair accessibleNeed to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds availableNon-Smoking

Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningPrivate bathroomWardrobe or closet

Quadruple Room

Non-refundable
Breakfast Included
20% OFF$55.51

$44.41

Includes taxes & fees
Family Room - Photo 1
Family Room - Photo 2
Family Room - Photo 3
Family Room - Photo 4
1/4

Family Room

3 Double BedsInternet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) Entertainment - 32-inch flat-screen TV with cable channelsSleep - Bed sheets Bathroom - Private bathroom, shower, and rainfall showerheadPractical - Safe, iron/ironing board (on request), and wardrobe or closetComfort - Air conditioning, daily housekeeping, fresh towels every 3 days, fresh bed sheets every 3 days Need to Know - Toothbrush and toothpaste not availableNon-Smoking

Sleeps 6
3 Double bed (131-150 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningPrivate bathroomWardrobe or closet

Family Room

Non-refundable
Breakfast Included
20% OFF$63.04

$50.43

Includes taxes & fees
Superior Suite - Photo 1
Superior Suite - Photo 2
1/2

Superior Suite

2 Double Beds and 1 Queen BedLayout - 2 bedrooms and living roomInternet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) Entertainment - 32-inch flat-screen TV with cable channelsFood & Drink - Kitchenette with refrigerator, microwave, and cookware/dishwareSleep - Bed sheets Bathroom - Private bathroom, shower, and rainfall showerheadPractical - Safe, iron/ironing board (on request), and wardrobe or closetComfort - Air conditioning, daily housekeeping, fresh towels every 3 days, fresh bed sheets every 3 days Need to Know - Toothbrush and toothpaste not availableNon-Smoking

Sleeps 6
2 Double bed (131-150 cm wide)
1 Queen Bed (150-160 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningKitchenetteMicrowave

Superior Suite

Non-refundable
Breakfast Included
20% OFF$83.07

$66.46

Includes taxes & fees
Family Suite - Photo 1
Family Suite - Photo 2
Family Suite - Photo 3
Family Suite - Photo 4
Family Suite - Photo 5
1/5

Family Suite

3 Double BedsLayout - 2 bedrooms Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) Entertainment - 32-inch flat-screen TV with cable channelsFood & Drink - Kitchenette with refrigerator, microwave, and cookware/dishwareSleep - Bed sheets Bathroom - Private bathroom, shower, and rainfall showerheadPractical - Safe, iron/ironing board (on request), and wardrobe or closetComfort - Air conditioning, daily housekeeping, fresh towels every 3 days, fresh bed sheets every 3 days Need to Know - Toothbrush and toothpaste not availableNon-Smoking

Sleeps 6
3 Double bed (131-150 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningKitchenetteMicrowave

Family Suite Room

Non-refundable
Breakfast Included
20% OFF$69.4

$55.52

Includes taxes & fees
Junior Suite - Photo 1
Junior Suite - Photo 2
Junior Suite - Photo 3
Junior Suite - Photo 4
Junior Suite - Photo 5
Junior Suite - Photo 6
1/6

Junior Suite

2 Double BedsOverlooking the poolLayout - 2 bedrooms Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) Entertainment - 32-inch flat-screen TV with cable channelsFood & Drink - Kitchenette with refrigerator, microwave, and cookware/dishwareSleep - Bed sheets Bathroom - Private bathroom, shower, and rainfall showerheadPractical - Safe, iron/ironing board (on request), and wardrobe or closetComfort - Air conditioning, daily housekeeping, fresh towels every 3 days, fresh bed sheets every 3 days Need to Know - Toothbrush and toothpaste not availableNon-Smoking

Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningKitchenetteMicrowave

Junior Suite

Non-refundable
Breakfast Included
20% OFF$72.84

$58.27

Includes taxes & fees
Standard Room - Photo 1
Standard Room - Photo 2
Standard Room - Photo 3
1/3

Standard Room

1 Double BedInternet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) Entertainment - 32-inch flat-screen TV with cable channelsSleep - Bed sheets Bathroom - Private bathroom, shower, and rainfall showerheadPractical - Safe, iron/ironing board (on request), and wardrobe or closetComfort - Air conditioning, daily housekeeping, fresh towels every 3 days, fresh bed sheets every 3 days Need to Know - Toothbrush and toothpaste not availableSmoking And Non-Smoking

Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningPrivate bathroomWardrobe or closet

Standard Room

Non-refundable
Breakfast Included
20% OFF$46.1

$36.88

Includes taxes & fees
Economy Studio - Photo 1
Economy Studio - Photo 2
Economy Studio - Photo 3
1/3

Economy Studio

2 Double BedsOverlooking the courtyardInternet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) Entertainment - 32-inch flat-screen TV with cable channelsFood & Drink - Kitchenette with refrigerator, microwave, and cookware/dishwareSleep - Bed sheets Bathroom - Private bathroom, shower, and rainfall showerheadPractical - Safe, iron/ironing board (on request), and wardrobe or closetComfort - Air conditioning, daily housekeeping, fresh towels every 3 days, fresh bed sheets every 3 days Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds availableNon-Smoking

Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningKitchenetteMicrowave

Economy Studio

Non-refundable
Breakfast Included
20% OFF$69.96

$55.97

Includes taxes & fees
Standard Studio - Photo 1
Standard Studio - Photo 2
Standard Studio - Photo 3
Standard Studio - Photo 4
Standard Studio - Photo 5
1/5

Standard Studio

1 Double BedInternet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) Entertainment - 32-inch flat-screen TV with cable channelsFood & Drink - Kitchenette with refrigerator, microwave, and cookware/dishwareSleep - Bed sheets Bathroom - Private bathroom, shower, and rainfall showerheadPractical - Safe, iron/ironing board (on request), and wardrobe or closetComfort - Air conditioning, daily housekeeping, fresh towels every 3 days, fresh bed sheets every 3 days Need to Know - Toothbrush and toothpaste not availableNon-Smoking

Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningKitchenetteMicrowave

Studio Standard

Non-refundable
Breakfast Included
20% OFF$50.59

$40.47

Includes taxes & fees

Guest Reviews

6.6
Good123 verified reviews
AI Summary

Guests highly rate the standard service for this hotel tier and frequently praise the .

Categories

Cleanliness4.4
Service8.3
Location7.9
Room Quality5.3
Amenities7.8
Value for Money7.8
Food and Beverage4.4
Overall Experience6.9

Select topics to read reviews

M
MuñozmxMX
Verified booking
solo_traveller
Standard Room
Stayed in May 18, 2026

"Precio/calidad.... justo"

6.0

La ubicación del hotel es muy buena

Había cucarachas en la habitación, los baños con mucho moho y salitre. El desayuno un sándwich con jamón o con mermelada.

Helpful?
M
MICHEL IVANmxMX
Verified booking
solo_traveller
Standard Room
Stayed in May 16, 2026

"Excellent"

8.0

En la estancia solo 3 días realizaron limpieza

Helpful?
H
HipolitomxMX
Verified booking
solo_traveller
Standard Room
Stayed in May 15, 2026

"Placentero"

10.0

Todos muy bien

Helpful?
F
Francisco JaviermxMX
Verified booking
solo_traveller
Standard Room
Stayed in May 14, 2026

"Exceptional"

9.0
Helpful?
Y
Yuliana AlvarezvamxMX
Verified booking
solo_traveller
Standard Room
Stayed in May 14, 2026

"Exceptional"

10.0

Limpieza en habitación

Helpful?
C
CadezamxMX
Verified booking
solo_traveller
Standard Room
Stayed in May 13, 2026

"Good"

6.0

La ubicación

No tiene Internet y tampoco minibar

Helpful?
M
MedinamxMX
Verified booking
solo_traveller
Standard Room
Stayed in May 12, 2026

"Good"

5.0

Anoche mi hijo me golpeó y yo no lloré🥹😱⁉. Esta mañana saqué el mantel bonito, serví el desayuno como en los días importantes y cuando bajó sonriendo dijo: “Así que por fin aprendiste”… hasta que vio quién lo estaba esperando en mi mesa.😮⚠ —Si vuelves a decirme que no, 😱te juro que vas a arrepentirte de haberme parido. Cuando mi hijo dijo eso en la cocina de nuestra casa en San Nicolás de los Garza, pensé que era otra de sus rabietas, otro arranque de coraje de esos que yo llevaba meses justificando para no aceptar lo evidente. Pero esa noche ya no estaba frente a un muchacho confundido. Estaba frente a un hombre de veintitrés años que había aprendido a convertir su frustración en amenaza. Diego siempre había sido alto, ancho de hombros, con esa presencia que llenaba cualquier cuarto aunque no dijera una sola palabra. De niño era noble, inquieto, cariñoso. De adolescente empezó a llenarse de resentimiento. Primero fue porque su papá, Roberto, se fue a vivir a Saltillo después del divorcio. Luego porque dejó la carrera a medias. Después porque no duraba en ningún trabajo. Más tarde porque su novia lo dejó. Y al final ya ni siquiera necesitaba una razón: le bastaba con sentirse herido para creer que el mundo entero le debía algo. Yo lo defendí demasiado. Defendí sus gritos cuando empezó a hablarme como si yo fuera una sirvienta torpe. Defendí sus exigencias cuando dejó de pedirme dinero y comenzó a reclamarlo como si fuera suyo. Defendí los portazos, las noches oliendo a cerveza, los vasos rotos, las mentiras, los “mañana te pago”, los “no exageres”, los “siempre me haces quedar como el malo”. Las madres a veces confundimos amor con aguante. Aquella noche yo había llegado cansada de mi turno en una biblioteca escolar. Me dolían las piernas, la espalda y también el orgullo de seguir estirando cada quincena para sostener una casa donde yo ya no me sentía dueña de nada. Diego entró a la cocina y me pidió dinero para salir. Yo le dije que no. Así, simple. No.

En mi caso nunca funcionó la alberca el internet falla mucho y la habitación 7 cuando entra huele mucho a caña

Helpful?
D
DenisaczCZ
Verified booking
solo_traveller
Standard Room
Stayed in May 12, 2026

"Good"

4.0

Architektonicky hezká stavba s patiem s bazénkem .

Zanedbané, špinavé.

Helpful?
M
MUÑOZmxMX
Verified booking
solo_traveller
Standard Room
Stayed in May 9, 2026

"Excellent"

8.0

Es un lugar comodo, esta en un buen lugar muy centrico, encontramos lugar en la puerta , el pago del parquimetro es facil y accesible. Personal amable .

El desayuno q ofrece la promocion solo es cafe refil y un sandwich de jamon y queso ó pan tostado

Helpful?
I
InfantemxMX
Verified booking
solo_traveller
Standard Room
Stayed in May 7, 2026

"Exceptional"

10.0

La Alberca

El Baño necesita remodelación y el ventanal está atorado, no abre ni cierra

Helpful?