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6.6 / 10 Guest Rating

Hotel Maya Turquesa - Playa del Carmen

Calle 8 Norte, s/n, entre Av 10 y Av 15 Centro, Playa del Carmen, QROO, 77710, Playa del Carmen, MX

Hotel Maya Turquesa - Playa del Carmen - main view

About the Property

Discover the vibrant charm of Playa del Carmen at Hotel Maya Turquesa, where comfort meets convenience in the heart of the city.

Recreation & Relaxation: Dive into refreshing leisure at our outdoor pool or unwind on our scenic terrace, designed to offer you a serene escape amidst the lively environment.

Culinary Delights: Savor delectable meals at our on-site restaurant, Epazzote, or grab a quick bite at the snack bar. Don't miss our complimentary self-serve breakfast, perfect for fueling your day of exploration.

Comfort & Convenience: Our 40 Air-conditioned rooms are equipped with flat-screen TVs, cable programming, and rainfall showerheads, ensuring a cozy retreat after your adventures. Enjoy complimentary Wi-Fi, luggage storage, and the attentive service of our multilingual staff.

Experience an unforgettable getaway—book your stay at Hotel Maya Turquesa now!

Facilities & Amenities

Free breakfast
Nature reserve
Health or beauty spa nearby
Free beach club nearby
Free WiFi
24-hour front desk
Terrace
Luggage storage
Wheelchair accessible
Free breakfast

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Pool access available from 10:00 AM to 10 PM.No pets and no service animals are allowed at this property. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Quadruple Room - Photo 1

Standard Quadruple Room

2 Double BedsInternet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) Entertainment - 32-inch flat-screen TV with cable channelsSleep - Bed sheets Bathroom - Private bathroom, shower, and rainfall showerheadPractical - Safe, iron/ironing board (on request), and wardrobe or closetComfort - Air conditioning, daily housekeeping, fresh towels every 3 days, fresh bed sheets every 3 days Accessibility - Wheelchair accessibleNeed to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds availableNon-Smoking

Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningPrivate bathroomWardrobe or closet

Quadruple Room

Non-refundable
Breakfast Included
20% OFF$54.28

$43.42

Includes taxes & fees
Family Room - Photo 1
Family Room - Photo 2
Family Room - Photo 3
Family Room - Photo 4
1/4

Family Room

3 Double BedsInternet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) Entertainment - 32-inch flat-screen TV with cable channelsSleep - Bed sheets Bathroom - Private bathroom, shower, and rainfall showerheadPractical - Safe, iron/ironing board (on request), and wardrobe or closetComfort - Air conditioning, daily housekeeping, fresh towels every 3 days, fresh bed sheets every 3 days Need to Know - Toothbrush and toothpaste not availableNon-Smoking

Sleeps 6
3 Double bed (131-150 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningPrivate bathroomWardrobe or closet

Family Room

Non-refundable
Breakfast Included
20% OFF$61.63

$49.3

Includes taxes & fees
Superior Suite - Photo 1
Superior Suite - Photo 2
1/2

Superior Suite

2 Double Beds and 1 Queen BedLayout - 2 bedrooms and living roomInternet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) Entertainment - 32-inch flat-screen TV with cable channelsFood & Drink - Kitchenette with refrigerator, microwave, and cookware/dishwareSleep - Bed sheets Bathroom - Private bathroom, shower, and rainfall showerheadPractical - Safe, iron/ironing board (on request), and wardrobe or closetComfort - Air conditioning, daily housekeeping, fresh towels every 3 days, fresh bed sheets every 3 days Need to Know - Toothbrush and toothpaste not availableNon-Smoking

Sleeps 6
2 Double bed (131-150 cm wide)
1 Queen Bed (150-160 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningKitchenetteMicrowave

Superior Suite

Non-refundable
Breakfast Included
20% OFF$84

$67.2

Includes taxes & fees
Family Suite - Photo 1
Family Suite - Photo 2
Family Suite - Photo 3
Family Suite - Photo 4
Family Suite - Photo 5
1/5

Family Suite

3 Double BedsLayout - 2 bedrooms Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) Entertainment - 32-inch flat-screen TV with cable channelsFood & Drink - Kitchenette with refrigerator, microwave, and cookware/dishwareSleep - Bed sheets Bathroom - Private bathroom, shower, and rainfall showerheadPractical - Safe, iron/ironing board (on request), and wardrobe or closetComfort - Air conditioning, daily housekeeping, fresh towels every 3 days, fresh bed sheets every 3 days Need to Know - Toothbrush and toothpaste not availableNon-Smoking

Sleeps 6
3 Double bed (131-150 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningKitchenetteMicrowave

Family Suite Room

Non-refundable
Breakfast Included
20% OFF$67.85

$54.28

Includes taxes & fees
Junior Suite - Photo 1
Junior Suite - Photo 2
Junior Suite - Photo 3
Junior Suite - Photo 4
Junior Suite - Photo 5
Junior Suite - Photo 6
1/6

Junior Suite

2 Double BedsOverlooking the poolLayout - 2 bedrooms Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) Entertainment - 32-inch flat-screen TV with cable channelsFood & Drink - Kitchenette with refrigerator, microwave, and cookware/dishwareSleep - Bed sheets Bathroom - Private bathroom, shower, and rainfall showerheadPractical - Safe, iron/ironing board (on request), and wardrobe or closetComfort - Air conditioning, daily housekeeping, fresh towels every 3 days, fresh bed sheets every 3 days Need to Know - Toothbrush and toothpaste not availableNon-Smoking

Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningKitchenetteMicrowave

Junior Suite

Non-refundable
Breakfast Included
20% OFF$73.63

$58.9

Includes taxes & fees
Standard Room - Photo 1
Standard Room - Photo 2
Standard Room - Photo 3
1/3

Standard Room

1 Double BedInternet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) Entertainment - 32-inch flat-screen TV with cable channelsSleep - Bed sheets Bathroom - Private bathroom, shower, and rainfall showerheadPractical - Safe, iron/ironing board (on request), and wardrobe or closetComfort - Air conditioning, daily housekeeping, fresh towels every 3 days, fresh bed sheets every 3 days Need to Know - Toothbrush and toothpaste not availableSmoking And Non-Smoking

Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningPrivate bathroomWardrobe or closet

Standard Room

Non-refundable
Breakfast Included
20% OFF$45.06

$36.05

Includes taxes & fees
Economy Studio - Photo 1
Economy Studio - Photo 2
Economy Studio - Photo 3
1/3

Economy Studio

2 Double BedsOverlooking the courtyardInternet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) Entertainment - 32-inch flat-screen TV with cable channelsFood & Drink - Kitchenette with refrigerator, microwave, and cookware/dishwareSleep - Bed sheets Bathroom - Private bathroom, shower, and rainfall showerheadPractical - Safe, iron/ironing board (on request), and wardrobe or closetComfort - Air conditioning, daily housekeeping, fresh towels every 3 days, fresh bed sheets every 3 days Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds availableNon-Smoking

Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningKitchenetteMicrowave

Economy Studio

Non-refundable
Breakfast Included
20% OFF$70.69

$56.55

Includes taxes & fees
Standard Studio - Photo 1
Standard Studio - Photo 2
Standard Studio - Photo 3
Standard Studio - Photo 4
Standard Studio - Photo 5
1/5

Standard Studio

1 Double BedInternet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) Entertainment - 32-inch flat-screen TV with cable channelsFood & Drink - Kitchenette with refrigerator, microwave, and cookware/dishwareSleep - Bed sheets Bathroom - Private bathroom, shower, and rainfall showerheadPractical - Safe, iron/ironing board (on request), and wardrobe or closetComfort - Air conditioning, daily housekeeping, fresh towels every 3 days, fresh bed sheets every 3 days Need to Know - Toothbrush and toothpaste not availableNon-Smoking

Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningKitchenetteMicrowave

Studio Standard

Non-refundable
Breakfast Included
20% OFF$49.47

$39.58

Includes taxes & fees

Guest Reviews

6.6
Good123 verified reviews
AI Summary

Guests highly rate the standard service for this hotel tier and frequently praise the .

Categories

Cleanliness4.4
Service8.3
Location7.9
Room Quality5.3
Amenities7.8
Value for Money7.8
Food and Beverage4.4
Overall Experience6.9

Select topics to read reviews

R
RomanmxMX
Verified booking
family_with_children
Standard Room
Stayed in Apr 17, 2026

"Exceptional"

10.0

Agrable el personal

Fallaba las cerraduras de la habitación

Helpful?
N
NaimmxMX
Verified booking
solo_traveller
Standard Room
Stayed in Apr 15, 2026

"Very Good"

7.0

Ubicación

Instalaciones viejas y deterioradas el cancel de baño estaba safado y muchos detalles mas

Helpful?
C
CopromxMX
Verified booking
solo_traveller
Standard Room
Stayed in Apr 15, 2026

"Exceptional"

10.0

Excelente zona

Helpful?
R
RavellmxMX
Verified booking
family_with_children
Standard Room
Stayed in Apr 15, 2026

"Good"

8.0

Great location, organized and clean

The internet is terrible

Helpful?
J
Jorge LuismxMX
Verified booking
solo_traveller
Standard Room
Stayed in Apr 13, 2026

"No fue agradable"

5.0

Que está cerca de la playa

Que nos enviaron a otro hostal no había internet, está entre dos antros osea que no puedes descansar, la música se escucha muy fuerte, tuvimos que pedir que nos mandar al hotel que habíamos reservado, pero ahí el agua está fría, la t.v. no hay canales locales, no hay limpieza en la habitación, el famoso desayuno no especifican que es hasta el día que llegas. Sinceramente no fue muy buenas la estancia.

Helpful?
Y
Yanida LizbethmxMX
Verified booking
couple
Standard Room
Stayed in Apr 7, 2026

"Good"

5.0

EL DESAYUNO Y EL TRATO AMABLE DEL PERSONAL

QUE LA HABITACIÓN OLIA MUCHO A HUMEDAD

Helpful?
L
Lizeth AbigailmxMX
Verified booking
family_with_children
Standard Room
Stayed in Apr 7, 2026

"Very Good"

7.0
Helpful?
M
marinaarAR
Verified booking
family_with_children
Standard Room
Stayed in Apr 6, 2026

"Good"

6.0

UBICACIÓN EXCELENTE

MUCHA HUMEDAD EN LOS BAÑOS Y OLOR

Helpful?
A
AndreamxMX
Verified booking
family_with_children
Standard Room
Stayed in Apr 6, 2026

"Good"

1.0
Helpful?
M
MariaarAR
Verified booking
family_with_children
Standard Room
Stayed in Apr 4, 2026

"Lugar indigno"

1.0

Nada. Desastroso. Nos tuvimos que ir por las cucarachas y suciedad.

Muy sucio, cucarachas, olor a humedad. No salía agua. Las canillas flojas.Un desastre.Nos fuimos de ahí.Nada era como lo publicado en Booking.Mandamos fotos a Booking. Esperamos devolución del dinero.

Helpful?
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