Hotel Villa Oriental & Restaurant

When I checked in, the 2 towels on the bed were wet, one of them contained 2 pieces of hair, and the other towel was wet and torn like it had been used for years. I was in such a rush that I needed to catch up with my partner at the Hauptbahnhof and I couldn't ask to change the room, therefore I took a quick shower and ran out of the hotel. 5 hours later, I came back with my partner and this time I had more time to analyse the room. A lot of blood was on the door, in the bathroom, and near the mirror next to the sink. I immediately ran down to the receptionist and reported that, and politely requested to change the room. This young man came, checked, and said we couldn't change the room because "No one is going to clean it", he smelled full of weed. The floor was as messy as they didn't even clean it before my check-in. I attached the photos of the blood and the conditions below. Since the condition was so bad, I had to book another hotel room for that night and checked out of this hotel immediately. This hotel and its services should be removed from hotels.com

Klimaanlage und Belüftung im Bad kaputt (schon das zweite Mal). Daher Gestank im Bad. War nur eine Nacht da, also hat es nicht so sehr interessiert. Die ganze Nacht war polizei unterwegs und man hört alle Nachbarn.

便宜，靠近火車站，但等於沒電梯，要自己搬一層樓的行李，一分錢 一分貨

This place is in the worst end of town, room was small and dusty, window was broken, the whole place was generally in a run down state of repair. Unless there’s no where else or you’re on a very tight budget then I’d give this place a miss

This hotel is very close to the central station, which is one of the reasons I chose it as I had an early train the next morning. I had stayed there before, so I knew it was a well priced good hotel. It was fine as usual.

Quirky but hard work.

This is the worst possible hotel. The management is Rude and uncaring. I would rather sleep on the street than here.

Staff were friendly the hotel was safe and clean. However if you want to be able to sleep at night I suggest you go somewhere else nearly every night there was loud banging from the room above people running up and down the stairs and shouting always from 11pm onwards well into the early hours. It was completely unacceptable. Also another annoying thing my key card 4 days out of 5 stopped working and had to be reset where as the card should of been replaced so being out for the day then getting all the way back to my room to see the card had stopped working was infuriating.

The room that was given to us was a little noisy. I like the interior of the room though. Wifi is fast.

Cons, the bad On arrival the double room nr. I was given the keycard of, was already in use, it had a person sleeping in the room. Due to an mixup with another guest who apparently was sleeping in the wrong room. I was given another double room, same layout, but there was an big airco noise on the outside wall, the window was open at the time and was extremely noisy, closing the window double isolated glass kept the noise out. No view was between buildings. The room phone to reception wasnt working, I heard no sound or dail tone, reception told could hear me, but I couldn't. So left it unused. The king size bed was big but the mattress, was not to my liking, too soft and didnt provide enough support for my weight. I had cramps, poor circulation during the night due to that. The shower area was extremely small for a double room. Standing in the shower, at elbow reach one would hit the glass shielding, uncomfortable. The pros, good things the rooms were clean, and had an climate control thermostat in the room. Could easily make it an ideal temp confortable, at no point did i felt cold staying in November with 5deg celsuis outside temp. The Frankfurt central station was just around the corner, less 5mins walk. Within 10mins could reach Railway or subway, if you knew prior which platform you're going for easy to travel. Flix bus stop across the street from hotel. 24/7 reception walk in & out anytime, even in middle of night with no hassle or needs for conversations.