Stay Realm Logo

Discover

Hotels

Settings

Currency
Language
Loading...
8.4 / 10 Guest Rating

Metropole Katoomba

11-15 Gang Gang Street, Katoomba, New South Wales, 2780, Katoomba, AU

Metropole Katoomba - main view

About the Property

Discover a charming oasis at Metropole Katoomba, where comfort meets convenience in the heart of the Blue Mountains.

Cozy Accommodations
Immerse yourself in one of our 24 uniquely decorated guestrooms, complete with minibars and flat-screen televisions. Enjoy complimentary Wi-Fi to stay connected and indulge in satellite programming for your entertainment.

Exceptional Amenities
Take advantage of our wide-ranging amenities, including a delightful arcade/game room, on-site wedding services, and a cozy lobby fireplace that invites relaxation. Start your day right with our buffet breakfast available daily.

Prime Location
Nestled in a vibrant shopping district, our property is just minutes away from Katoomba Scenic World and the breathtaking Blue Mountains National Park. Explore nearby attractions like the iconic Three Sisters and Leura Cascades.

Experience the best of Katoomba – book your stay at Metropole Katoomba today!

Facilities & Amenities

Meeting rooms
Express check-out
Fireplace in lobby
Arcade/game room
Free WiFi
Luggage storage
Express check-in/check-out
Wheelchair accessible
Elevator
Fireplace in lobby

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

Available Rooms

Classic Room, 1 Queen Bed - Photo 1
Classic Room, 1 Queen Bed - Photo 2
Classic Room, 1 Queen Bed - Photo 3
Classic Room, 1 Queen Bed - Photo 4
1/4

Classic Room, 1 Queen Bed

1 Queen Bed129 sq feet Internet - Free WiFi Entertainment - 32-inch flat-screen TV with satellite channelsFood & Drink - Mini-fridge, minibar (fees may apply), electric kettle, and free tea bags/instant coffeeSleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, a hair dryer, and towelsPractical - Phone, iron/ironing board (on request), and wardrobe or closetComfort - Air conditioning, daily housekeeping, and heatingAccessibility - Thin carpet in roomNeed to Know - No rollaway/extra beds available, toothbrush and toothpaste not availableNon-Smoking

12 m2
Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
MinibarShowerTelephoneAir conditioningHair dryerPrivate bathroom

Queen Room

Non-refundable
Room Only
20% OFF$145.49

$116.39

Includes taxes & fees

Queen Room

Non-refundable
Breakfast Included
20% OFF$173.14

$138.51

Includes taxes & fees
Basic Double Room - Photo 1
Basic Double Room - Photo 2
Basic Double Room - Photo 3
1/3

Basic Double Room

1 Double Bed108 sq feet Internet - Free WiFi Entertainment - 32-inch flat-screen TV with satellite channelsFood & Drink - Mini-fridge, minibar (fees may apply), electric kettle, and free tea bags/instant coffeeSleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, a hair dryer, and towelsPractical - Phone and iron/ironing board (on request)Comfort - Air conditioning, daily housekeeping, and heatingAccessibility - Thin carpet in roomNeed to Know - No rollaway/extra beds available, toothbrush and toothpaste not availableNon-Smoking

10 m2
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
MinibarShowerTelephoneAir conditioningHair dryerPrivate bathroom

Standard Double Room

Non-refundable
Room Only
20% OFF$123.68

$98.94

Includes taxes & fees

Standard Double Room

Non-refundable
Breakfast Included
20% OFF$151.3

$121.04

Includes taxes & fees
Classic Room, 1 King Bed - Photo 1
Classic Room, 1 King Bed - Photo 2
Classic Room, 1 King Bed - Photo 3
1/3

Classic Room, 1 King Bed

1 King Bed108 sq feet Internet - Free WiFi Entertainment - 32-inch flat-screen TV with satellite channelsFood & Drink - Mini-fridge, minibar (fees may apply), electric kettle, and free tea bags/instant coffeeSleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, a hair dryer, and towelsPractical - Phone, iron/ironing board (on request), and wardrobe or closetComfort - Air conditioning, daily housekeeping, and heatingAccessibility - Thin carpet in roomNeed to Know - No rollaway/extra beds available, toothbrush and toothpaste not availableNon-Smoking

10 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
MinibarShowerTelephoneAir conditioningHair dryerPrivate bathroom

King Room

Non-refundable
Room Only
20% OFF$167.31

$133.85

Includes taxes & fees

King Room

Non-refundable
Breakfast Included
20% OFF$194.95

$155.96

Includes taxes & fees
Deluxe Double Room, 1 Queen Bed - Photo 1
Deluxe Double Room, 1 Queen Bed - Photo 2
Deluxe Double Room, 1 Queen Bed - Photo 3
Deluxe Double Room, 1 Queen Bed - Photo 4
1/4

Deluxe Double Room, 1 Queen Bed

1 Queen Bed129 sq feet, located on the ground floor Internet - Free WiFi Entertainment - 32-inch flat-screen TV with satellite channelsFood & Drink - Mini-fridge, minibar (fees may apply), electric kettle, and free tea bags/instant coffeeSleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, a hair dryer, and towelsPractical - Phone and iron/ironing board (on request)Comfort - Air conditioning, daily housekeeping, and heatingAccessibility - Thin carpet in roomNeed to Know - No rollaway/extra beds available, toothbrush and toothpaste not availableNon-Smoking

12 m2
Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
MinibarShowerTelephoneAir conditioningHair dryerPrivate bathroom

Deluxe Queen Room

Non-refundable
Room Only
20% OFF$160.04

$128.03

Includes taxes & fees

Deluxe Queen Room

Non-refundable
Breakfast Included
20% OFF$187.69

$150.15

Includes taxes & fees

Guest Reviews

8.4
Excellent117 verified reviews
AI Summary

Guests highly rate the clean rooms and frequently praise the helpful staff.

Categories

Cleanliness8.5
Service8.8
Location8.7
Room Quality8.0
Amenities8.5
Value for Money8.4
Food and Beverage7.8
Overall Experience8.4

Select topics to read reviews

C
CatherineauAU
Verified booking
couple
Standard Room
Stayed in Jun 27, 2026

"Very Good"

7.0
Helpful?
E
EmilyauAU
Verified booking
family_with_children
Standard Room
Stayed in Jun 26, 2026

"Lovely stay, great location, beautiful building, wish we could have stayed for the breakfast buffet!"

8.0

Great location, love the style and vibe of the building, the library and games room is great, lots of places to sit and relax and enjoy a drink.

Only complaint would be that the floors in the bedroom are super creaky, but that comes with the age of the building, overall it was a lovely stay

Helpful?
J
JewelietteauAU
Verified booking
couple
Standard Room
Stayed in Jun 26, 2026

"Another lovely stay at the Metropole"

8.0

The staff in particular were absolutely lovely and the hotel looked lovely with fairy lights in the reception/dining room. Our room was clean and comfortable.

We were disappointed by the breakfast. We don't eat red meat but had been told there would be hot eggs and greens so we paid for the hot breakfast. In the event the greens were raw spinach leaves. There were no bagels and the sliced peaches had almost run out. We got some food and stayed for 40 minutes only to see bagels and more fruit being brought out just as we walked out.

Helpful?
W
WinyanauAU
Verified booking
couple
Standard Room
Stayed in Jun 25, 2026

"Good"

5.0

Warm

Helpful?
J
JudyauAU
Verified booking
couple
Standard Room
Stayed in Jun 25, 2026

"Convenient location, comfy bed, clean bathroom. Tiniest room I've ever stayed in . Friendly accommodating staff, wor"

8.0

Location, very close to trains. Comfy bed, downstairs bar somehow the noise did not travel to the room which was pretty amazing

The room was tiny. It was 'deluxe' but wow so very tiny.

Helpful?
C
ChrisauAU
Verified booking
couple
Standard Room
Stayed in Jun 23, 2026

"Not great"

3.0

It was close to town as we were there for the winter festival

The lift( a shocker) the room was cramped and over crowded with unnecessary furniture. When we arrived the curtains were hanging off their tracks. Air con wasn’t working so staff had to reboot it. The staff are under manned and constantly under pressure. The metropole needs a serious revamp

Helpful?
M
MarkauAU
Verified booking
couple
Standard Room
Stayed in Jun 23, 2026

"Good"

3.0
Helpful?
B
BrettauAU
Verified booking
family_with_children
Standard Room
Stayed in Jun 22, 2026

"Exceptional"

10.0
Helpful?
M
MicheleauAU
Verified booking
couple
Standard Room
Stayed in Jun 22, 2026

"Location and price are the best things about this place and old decor has some charm"

7.0

Location. Just opposite Katoomba train station and right near Katoomba Street where all the action was for Winterfest. Just under $200/night during Winterfest was good value. Fireplaces in the common areas that you could turn on and off. Room 15 was large. The conservatory let the sun in and you could sit on the old furniture reading a book with lots of light coming in to the common area on the 2nd floor near the pool room. Large room mirror. Clean large bathroom with heating element and exhaust fan. Plush towels including hand towel and floor mat. Replacing the little milk carton in the fridge daily.

There was no telephone to call reception. There was no electric blanket, the heating system couldn’t reach a high temperature, the room wasn’t cosy, the walls between hotel rooms were thin and we could hear children in their rooms loudly. I thought the sound was coming from the games room but it wasn't. Though the rooms had been renovated, the common areas were more run down but that's due to keeping the over 100 year old furniture for that old world charm. The reception room was closed so we had to go to the bar for our keys. The water was coming out of the shower area onto the floor because the shower door didn’t close properly. It looks like an old building from the car park but quite different once inside. The hot breakfast wasn't hot as the heating elements storing the omelette, bacon, sausages and hash browns weren't keeping the food warm. It was all cold by 8am. Though there was a portable clothes rack in the room to hand clothes with 3 hangers, there were no drawers for clothing. Toilet paper and tissues were a thin 1-2 ply. The hot water took forever to reach our tap.

Helpful?
G
GregauAU
Verified booking
solo_traveller
Standard Room
Stayed in Jun 21, 2026

"Step back in time"

9.0

A step back in time to guest houses of yesteryear. Well maintained and clean with room upgrades in progress V handy location. Lovely staff.

TV didn't work - no picture Rooms small as was ensuite - as they were in original guest house

Helpful?