Metropole Katoomba

Great location, love the style and vibe of the building, the library and games room is great, lots of places to sit and relax and enjoy a drink.

Only complaint would be that the floors in the bedroom are super creaky, but that comes with the age of the building, overall it was a lovely stay

The staff in particular were absolutely lovely and the hotel looked lovely with fairy lights in the reception/dining room. Our room was clean and comfortable.

We were disappointed by the breakfast. We don't eat red meat but had been told there would be hot eggs and greens so we paid for the hot breakfast. In the event the greens were raw spinach leaves. There were no bagels and the sliced peaches had almost run out. We got some food and stayed for 40 minutes only to see bagels and more fruit being brought out just as we walked out.

Warm

Location, very close to trains. Comfy bed, downstairs bar somehow the noise did not travel to the room which was pretty amazing

The room was tiny. It was 'deluxe' but wow so very tiny.

It was close to town as we were there for the winter festival

The lift( a shocker) the room was cramped and over crowded with unnecessary furniture. When we arrived the curtains were hanging off their tracks. Air con wasn’t working so staff had to reboot it. The staff are under manned and constantly under pressure. The metropole needs a serious revamp

Location. Just opposite Katoomba train station and right near Katoomba Street where all the action was for Winterfest. Just under $200/night during Winterfest was good value. Fireplaces in the common areas that you could turn on and off. Room 15 was large. The conservatory let the sun in and you could sit on the old furniture reading a book with lots of light coming in to the common area on the 2nd floor near the pool room. Large room mirror. Clean large bathroom with heating element and exhaust fan. Plush towels including hand towel and floor mat. Replacing the little milk carton in the fridge daily.

There was no telephone to call reception. There was no electric blanket, the heating system couldn’t reach a high temperature, the room wasn’t cosy, the walls between hotel rooms were thin and we could hear children in their rooms loudly. I thought the sound was coming from the games room but it wasn't. Though the rooms had been renovated, the common areas were more run down but that's due to keeping the over 100 year old furniture for that old world charm. The reception room was closed so we had to go to the bar for our keys. The water was coming out of the shower area onto the floor because the shower door didn’t close properly. It looks like an old building from the car park but quite different once inside. The hot breakfast wasn't hot as the heating elements storing the omelette, bacon, sausages and hash browns weren't keeping the food warm. It was all cold by 8am. Though there was a portable clothes rack in the room to hand clothes with 3 hangers, there were no drawers for clothing. Toilet paper and tissues were a thin 1-2 ply. The hot water took forever to reach our tap.

A step back in time to guest houses of yesteryear. Well maintained and clean with room upgrades in progress V handy location. Lovely staff.

TV didn't work - no picture Rooms small as was ensuite - as they were in original guest house