Iberostar Selection Rose Hall Suites - All Inclusive

It was amazing!

The staff were nice and accommodating. Our room was ready and we never had to call or request towels or have our refrigerator stocked. The food at the buffet was good. They actually had Jamaican food along with resort staples. Although they were in the midst of doing some upgrades to the lobby and roundabout (painting), the area was clean and did not impede on your ability to get around. I would definitely book this location again. One thing I would warn is that you have to tell your airport transfer driver that you are are the Selection Suites because there is an Iberostar Rose Hall WAVE or JOIA (I was told there was a name change). We were dropped off at that resort, but the hotel porter drove us in the golf cart to the right location that was just next door. Also if you are booked at Selction you can go WAVE or JOIA. So we were able to attend the Reggae party! It was insanely fun and the DJ, hype man and dancers were off the chain! My daugher (13) and I had a great time!

Long time customers. Love iberostar and highly recommend! Beautiful property with amazing staff!

Housekeeping terrible food not good at all the air only worked in the room I come to Jamaica at least twice a year worst place I ever stayed I feel sad writing this review cause the staff was amazing !

We had a wonderful stay at this resort. The staff was amazing and went above and beyond. There is something to do for everyone.

The dining staff in the buffet were the best. They remembered us when we would come in and considering how many people come in and out, they do everything in a timely matter and with a smile on their face. They're friendly and deserve all the positive remarks. The same can be said with the poolside bar and the all day MC's taking care of the entertainment all day. They put in the work! What we didn't like was the time it takes when working with the front desk, from waiting in line, to waiting for the whole transaction of service, to quick check out or the process of checking out especially when timing shuttle back to the airport, as well as knowing what's been tabbed to the room. We were not given an itemized list but will be looking for an e-mail that includes this information. Considering they claim this is a "5-star hotel, we didn't feel like such when being served" not to mention they didn't clean our room until after 3PM and service would take more than an hour to get done. It was clean like when we moved when when we got in but we had to keep busy a couple of times just to wait for the rooms to be completed. We were also decieved on pricing for some spa services at the pool when we inquired about services. Not only was the price incorrect, the time and date of services were also mislead as well. All the families we were there with had a blast but there weren't any compensations and the manager seemed almost annoyed with our simple requests inquired about.

Stayed here for a family vacation to celebrate my niece's 21st birthday. The property is lovely, the food was good and the people were mainly nice. Excellent housekeeping and pool service. Unfortunately we did experience issues with not being able to get bar service in the lobby multiple times and found that tipping was the only way to get noticed! The steak restaurant was delicious but waited over an hour to get seated and limited availability for the hibachi restaurant (so make your reservations immediately) which ultimately was entertaining & delicious.

I loved everything except the fact that our bags were misplaced and not delivered to our room. But it’s an amazing place.

Staff was amazing!

Great entertainment