Black Hawk Motel & Suites

Everything was great as always!

Exceptionally clean and wonderful management!

Clean room friendly staff. Love this place hope nothing changes. Will keep coming back for years

Very happy with our stay. Room was clean, parking was right in front of our door, so thst was very convenient. Front desk staff was kind and welcoming. Would happily stay there again.

This was a wonderful place to stay. The staff was so nice and friendly. The room was clean, an well maintained. Truly enjoyed our stay.

We had a wonderful stay!! The property is perfectly taken care of, with staff that are very welcoming. The location is in walking distance of the beautiful downtown strip full of cool shops and food! Rooms are cozy, comfy and clean! The mini arcade was a blast! And we look forward to many more visits!!

Disappointed and Overcharged We booked a jacuzzi room for two nights to celebrate our anniversary. I became sick the first day, so we decided to skip that night and simply arrive on the second night, fully expecting to lose the cost of the first night. We had already paid in full. When we arrived, we were shocked to learn the entire reservation had been canceled—including the second night we’d planned to stay. Staff explained they had rebooked the room because we “didn’t show up,” even though we’d already paid for both nights. To make matters worse, they offered no clear policy explaining this, and my follow-up email asking for the policy has gone unanswered. Other local hotels told me they would at least call the guest before canceling and would never cancel a second night that was already paid. Instead, we had to pay for a completely new booking elsewhere—essentially paying for three nights to stay just one—while the hotel profited by reselling our room. We didn’t want to argue on our anniversary, but this experience was extremely disappointing and felt unfair. I cannot recommend this property.

Staff was friendly. Room was clean. Pool and facilities were nice. Game room needs some care as we things didn’t work and ate our money. The drain in our tub was very slow to drain. Water pressure was not the best.

This motel is a very well maintained facility. Cleanliness is impeccable. Staff very friendly and helpful. Rooms are small, but you have everything you need.