The Old Mill Hotel

I thought the breakfast was very generous and cleverly managed. I also liked that the tea, coffee and milk and sugar sachets and packets of biscuits in the room were replenished every day. I liked the view out of the window and the old mill wheel which was an interesting feature.

The view, of out the window and in the restaurant.

Too little parking. Too narrow. Terrible WiFi The staff were not particularly service-minded. The permanent sign that the hotel was short-staffed was not the best advert. Limited choice of breakfast. Our room was noisy from the traffic noise. The hotel is generally run down.

The view of the water mill!

Upon arrival, we found several issues that significantly affected our stay, including: * Dirty and unclean floors that appeared not to have been properly cleaned for a considerable period of time. * A broken/cracked window. * Wood rot on the bathroom floor. * Stained and chipped toilet seat. * Broken curtains. * A stained and dirty sink. * Bed side lighting not working correctly. * Flat, lumpy pillows that were uncomfortable to sleep on. * A dressing table chair that was heavily stained and had an unpleasant smell. * A defective shower, making it extremely difficult to regulate the water temperature, which fluctuated between being too hot and too cold. Tried to resolve the issue before leaving negative feedback by sending various emails but we have been ignored!

Breakfast was ok not much choice though

Windows in the room were terrible definitely need replacing. Building was having work done at the time aswell. Didnt think £158 was an acceptable price for 1 night stay. Also the fridge in the room didnt work.

Colazione

Bagno piccolo e non ottimo

Location

Breakfast very basic On arrival , greeted curtly that we were too early to check in.it was 14.20 , which we accepted it was before 15.00 but a welcoming approach after a long journey would have been friendlier. Disappointed with the dismissive attitude of some of the staff. Guy who repaired shower was great.

the location is magical

Restaurant is pretty good - an Italian menu and homemade pizza was very good. Service was friendly and efficient. Hotel was full in early June with some guests as regular visitors.

On-site parking is an additional £10 and only just enough spaces for the number of guests. Parking spaces are a bit of a squeeze. No lift means a lot of carrying luggage up and down flights of stairs. The property looks a bit tired. Room was stuffy in June and was advised not to open the window 'because there are a lot of flies' (being right next to the river). Breakfast was straight out of the 1970s - white bread, cornflakes, tea. No cooked option.