Iberostar Selection Anthelia

We share the hotel for several years and even now Iberostar Anthelia is for us a place where we feel "I'm coming home". So nice garden, large swimmingpools, tasty buffets, comfortable rooms and a very good service. Special mention for the friendliness of all staff. We are looking forward to visit Anthelia again in 2026.

This is not a 5 star hotel. Parts of it are, but some parts are like an old motel - see my pictures. We experienced several other problems: Ice cold “heated” pools too cold to swim in; my 5 year old was shivering and hardly anyone used it despite the weather being mid 20s - the sea was warmer! This was a major blow as my daughter loves swimming in the pool. On entering the buffet restaurant you give your room number, then several more times throughout your meal staff would randomly approach you and ask for your room number again, then ask you to confirm your name. It created an atmosphere of airport security rather than a relaxing dining experience and was very unsettling. And it’s completely unnecessary given we were always asked for our number on entering the restaurant. Our double room was small and basic with no separate bathroom - just cubicles for the shower and toilet and sinks in the hall immediately behind the front door. No drinking water in the rooms, you have to walk the halls to the nearest water filter and fill if up yourself every day. There was a coffee machine in the room - great! But the coffee and milk were both disgusting so that it was unusable. The only poolside snack food included in the AI deal was essentially low quality junk food; cheap hotdogs, crisps and chips. Everything else was extra. This is cheap and unhealthy. Most of the staff were excellent, but some were awful. Barbara at the buffet restaurant was very rude and arrogant and never failed to make us feel unwelcome and uncomfortable on both arrival and departure. The hotel was also a bit soulless. The entertainment was not great, ranging from the worse magician I’ve ever seen, some terrible “science” experiments for the kids (tumbleweed), a tragic Father Christmas, a tiny fake ice rink which was a complete waste of time, a very average musician, and so on. This is not a 5 star hotel. It’s 3 or 3.5 at best.

Fantastic hotel, great location. the staff were very friendly and helpful. the room was vey comfortable the balcony was garden view but it had a sea view as well so was very happy.

The service from Phierina was amazing, she was so helpful! She would always ask us if we needed anything and we never had to ask her! Thank you

After visiting Costa Adeje for the last 8 years in a couple of Hotels decided to try the Anthelia. Wow !!! So happy we did , had a top floor family room with Sea View It was a lovely room with amazing shower and kept spotlessly clean every day , even alerting you on the app that it was serviced. We were on half board and have to say the food and service was first class, amazing amount of choice. We also tried the Italian restaurant on site , again fantastic experience and you get discount . The pools and grounds are impressive and entertainment is very good. This was the best holiday we have had since we started visiting here !!! The Hotel and all the staff made this such a wonderful experience We have booked a return visit in August 26 and are already counting the days Well done Iberostar Anthelia 🙌 We

Cannot fault this hotel. We stayed for 5 nights as a family of 4 in an interconnecting room which we recommend. Check in was easy with staff more than happy to help and provide information regarding the hotel. Our rooms were extremely clean, spacious with everything we needed. The hotel has everything you need, we stayed a week before Christmas and found pool areas were never over crowded and all well maintained. The kids club and areas were exceptional with loads of fun activities which our 6 year old enjoyed. We opted for all inclusive which was worth it. Food on offer at all meals provided a wide selection with a good offering of wine. All staff we encountered were fantastic. Definitely would return and stay again.

Stayed here to celebrate our 50th wedding anniversary & hotel gave us a welcome card, a bottle of cava & yummy macaroons in our room. A lovely gesture. On entering hotel foyer, you're greeted with gorgeous aromas. This hotel is vast with lots of little quiet areas & gorgeous grounds. There is a back exit directly onto footpath to beach & restaurants and shops. Our room was huge, big comfy bed & sea view. All very modern & bright. The only downside is washing facilities are within room, so if staying with someone not close to, there is a lack of privacy. We stayed B&B, with a huge choice of food. Hotel is spotless throughout, although foyer furniture has seen better days. Choice of several swimming pools, 2 of which are heated, absolute bliss. Plenty of comfy sunbeds. Evening entertainment was fantastic. However, odd having 2 great acts on at the same time. The main concert venue is self-contained but finishes 10.15pm, starts 9.15pm, the other venue is outdoors and finishes 10.45pm due to rooms nearby. Why not swap timings. Drinks pricey. We loved it here & definitely will return.

Fantastic hotel, great location Friendly and helpful staff Room very well equipped And comfortable Only had bed and breakfast

Stayed at JOIA Salome - inside Anthelia. Great sea view suite. Bath temperature pool. Fabulous breakfast and friendly attentive staff 5*

The welcome we received upon arrival was exceptional—perhaps the best we have experienced to date. It is unclear whether this level of attention was due to our status as repeat guests (this being our second visit this year and fifth overall to Iberostar) or if it is standard for all visitors; regardless, we felt truly valued, so thank you. However, our restaurant experience did not meet the high standards set by previous stays. On our first night, the waiter made an error with our wine order and, after a ten-minute delay, brought the correct bottle but left it unopened in the ice bucket. As a result, we finished our meal before he returned, leaving us without a drink during dinner. The overall service that evening appeared frantic and inattentive. Service quality improved throughout the week but remained inconsistent, with some excellent interactions and others less satisfactory. The food offerings were diverse and changed daily, with fish and steaks prepared fresh to a high standard. Regarding dress code, on a previous visit, I was asked to change from shorts to long trousers for dinner, which I appreciated as a clear policy. This time, however, multiple gentlemen were permitted entry wearing shorts and open-toed sandals on several occasions, suggesting a relaxation of previously enforced standards. Consistency in enforcing these expectations would be appreciated. The room was comfortable and serviced daily. The main pool area was well-maintained and the staff there, particularly Phierina, consistently greeted guests with warmth and positivity, contributing to a pleasant atmosphere each day. One point for consideration: please reconsider the approach to requesting guest feedback. On our final morning, we were repeatedly approached at breakfast to complete a survey via a tablet that frequently malfunctioned, and staff passing by encouraged us to "give five stars." We encountered further requests while relaxing by the pool with a final coffee, which felt intrusive during our last moments. It would be preferable to request feedback mid-stay or prior to departure, rather than at the very end. Overall, despite these concerns, our stay was highly enjoyable and comfortable, with many positive staff interactions. We look forward to returning soon.