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8.4 / 10 Guest Rating

Iberostar Waves Tucán - All Inclusive

Avda. Xaman-Ha, Lote Hotelero No 2, Playa del Carmen, QROO, 77710, Playa del Carmen, MX

Iberostar Waves Tucán - All Inclusive - main view

About the Property

Experience a luxurious getaway at Iberostar Waves Tucán - All Inclusive, where stunning beaches meet exceptional amenities.

Indulgent Spa Retreat
Pamper yourself at our serene spa, offering a variety of massages, body treatments, and rejuvenating facials designed to melt your stress away.

Unmatched Recreational Fun
Dive into relaxation with four outdoor swimming pools, play a match at our tennis courts, or unwind in the sauna. Family-friendly options include babysitting services and fun-filled activities for all ages.

Diverse Dining & Refreshing Bars
Satisfy your culinary cravings at Bonsai, our renowned Japanese restaurant, along with seven other dining options. Unwind at one of our five bars, including two vibrant beach bars and two poolside retreats, offering delicious beverages to enhance your stay.

Escape to an all-inclusive paradise where ultimate relaxation awaits!

Facilities & Amenities

Meeting rooms
Full-service spa
Fitness facilities
Nature reserve
Proposal/romance packages available
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Pool access available from 7:00 AM to 7:00 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. The property is professionally cleaned.Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.4
Excellent151 verified reviews
AI Summary

Guests highly rate the family-friendly and frequently praise the diverse food options.

Categories

Cleanliness8.0
Service8.7
Location8.5
Room Quality8.4
Amenities8.3
Value for Money8.3
Food and Beverage8.7
Overall Experience8.4

Select topics to read reviews

D
Donna
Verified booking
family
Standard Room
Stayed in Sep 1, 2025

"Exceptional"

10.0

Must visit! This property is beautiful staff is attentive and friendly. Place is so clean and activities and shows daily. OMG and the food!

Helpful?
K
KatiachCH
Verified booking
family_with_children
Standard Room
Stayed in Aug 24, 2025

"Exceptional"

9.0

Simpatia e organização top

Helpful?
C
Cristo
Verified booking
family
Standard Room
Stayed in Aug 24, 2025

"Exceptional"

10.0

Will be going again

Helpful?
M
Michelle
Verified booking
family
Standard Room
Stayed in Aug 23, 2025

"Exceptional"

10.0

First of all, visit the place and form your own opinion. Quite a few reviews were not favorable. But I decided to give this place a try, and boy, am I glad I did. The place was immaculate , and considering how enormous this resort is, that is no mean feat. From the moment we entered the lobby( there are 2 by the way), I fell in love with the place. Staff were so polite and friendly. Dining options were plenty. Some reviews said the rooms were dated, but the rooms we were put up in were pretty good. And clean. The beach was clean. A few weeds here and there which were not much of a problem. A shout out to Aarti who went above and beyond and welcomed us. The only con would be the limited parking spots. We had to drive around a few times before we found 2 spots. Other than that, no complaints whatsoever. Would definitely return as well as recommend to friends and family.

Helpful?
C
CamilabrBR
Verified booking
extended_group
Standard Room
Stayed in Aug 19, 2025

"Férias incríveis em família!"

10.0

Muito entretenimento, piscina linda e toda a natureza maravilhosa

Restaurantes com pouca opção para reserva

Helpful?
M
MarianroRO
Verified booking
couple
Standard Room
Stayed in Aug 19, 2025

"Excelent"

10.0

Totul

Helpful?
R
Roy
Verified booking
friends
Standard Room
Stayed in Aug 17, 2025

"Excellent"

8.0

Nice resort. Nice people. Delicious food.

Helpful?
M
Marisol
Verified booking
partner
Standard Room
Stayed in Aug 9, 2025

"Exceptional"

10.0

Live the location, the greenery

Helpful?
J
Jason
Verified booking
family
Standard Room
Stayed in Aug 9, 2025

"Exceptional"

10.0

Beautiful property with kind, attentive staff. Our rooms were spotless each day and the grounds are gorgeous. We enjoyed every meal and had top notch service at each restaurant. Beach had some sargassum but the resort seemed to be constantly working to remove it. Only suggestion- our rooms were far from breakfast locations and it would’ve been nice to at least have coffee available closer to beach area.

Helpful?
F
Filip
Verified booking
Standard Room
Stayed in Aug 5, 2025

"Exceptional"

10.0

Only negative point was the dirty water (sargassum)

Helpful?
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