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7.2 / 10 Guest Rating

The Windmill

Dalton Piercy, Hartlepool, England, TS27 3HN, Hartlepool, GB

The Windmill - main view

About the Property

Breathtaking Views and Convenient Amenities
Take in the views from a terrace and a garden, enjoy complimentary wireless internet access, wedding services, and tour/ticket assistance.

Delightful Dining Options
Satisfy your appetite at the inn's restaurant with a bar/lounge or dine at the coffee shop/cafe, all while enjoying the serene surroundings.

Comfort and Convenience
Relax in one of the 12 guestrooms equipped with free Wi-Fi, private bathrooms with bidets and hair dryers, desks, and coffee/tea makers. Featured amenities include a business center, safe deposit box, and free self-parking.

Plan your serene getaway at The Windmill in Hartlepool, surrounded by scenic parks and museums. Book now for a tranquil retreat.

Facilities & Amenities

Meeting rooms
Free WiFi
Terrace
Garden
Wheelchair accessible
Safe-deposit box at front desk
Meeting rooms
Smoke-free property
Wedding services
Tours/ticket assistance

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This inn also features wedding services, tour/ticket assistance, and a reception hall.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.2
Very Good338 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great restaurant.

Categories

Cleanliness5.7
Service8.2
Location8.2
Room Quality5.2
Amenities7.7
Value for Money7.2
Food and Beverage9.2
Overall Experience6.2

Select topics to read reviews

S
StefaniegbGB
Verified booking
young couple
Standard Room
Stayed in Sep 29, 2024

"complaint"

1.0

the restaurant was beautiful but the hotel was absolutely shocking. Noone on reception, people screaming in the corridors all night. 4 times the fire alarm went off during the night. People loudly having sex at 4am! we left at 6.30am. had enough

see above

Helpful?
D
DarrengbGB
Verified booking
review category business travellers
Standard Room
Stayed in Sep 29, 2024

"Sleepless night"

3.0

the restaurant food we had was very good.

when we arrived it took staff 25mins to even acknowledge us in reception the only reason we stained was the fact we had prepaid. lots of noise from other guests, fire alarm sounding at midnight. 1.20 am a drunk guest trying to access the room and banging on door. Loud noises from the car park all night. 1st impressions are of a clean room, however after a few seconds you notice mold around the bathroom on the tiles and just little bits.

Helpful?
P
PLJ
Verified booking
Standard Room
Stayed in Sep 21, 2024

"Good"

2.0

Absolutely Horrible

Helpful?
M
Mark
Verified booking
Standard Room
Stayed in Sep 17, 2024

"Good"

4.0

Room very scruffy needs a good clean decorating smells damp

Helpful?
S
StevengbGB
Verified booking
young couple
Standard Room
Stayed in Sep 15, 2024

"No staff, no pillows, no service, no heating, no hope."

2.0

The pictures on the advert, unfortunately didn’t match the reality.

The property needs to decide if it’s a restaurant or a hotel. No one was on reception when we arrived and even though a staff member seen us and said they were getting someone we were left waiting for almost an hour. Despite going into the restaurant and asking for assistance three times. We were told there was a table available when we went into the restaurant we had to queue again for another ten minutes even though there were plenty of empty tables. The music was quite load which left you shouting for a conversation, what’s worse is it was a Rihanna album. The room didn’t have any hearing so had to use a blow heater. The bed only had 3 pillows which was a mess about. The tv hung half way across the room with wires hanging down and the side board next to the bed had a large burn mark which I’m assuming is from a previous guests spoon. To top it off the spicy burger gave the other guest food poisoning so I had to but up with the noise of them spewing all night too. Spent the next day catching up on sleep.

Helpful?
J
Jethro XC
Verified booking
Standard Room
Stayed in Sep 15, 2024

"Exceptional"

10.0

Nice Italian restaurant and rooms are immaculate!

Helpful?
T
TusharttTT
Verified booking
review category business travellers
Standard Room
Stayed in Sep 14, 2024

"Waste of money"

1.0

Nothing to like.

There were no towels, The tap in the bathroom kept dripping, The room is close to the restaurant and the door between does not block the loud noise playing in the restaurant, The people visiting the restaurant use the door meant for people staying and thus create loud noise when leaving at night.

Helpful?
N
Nigel
Verified booking
Standard Room
Stayed in Sep 14, 2024

"Good"

4.0

Generally dirty. Stained pillows and old mattress, furniture and toilet pan outside bedroom window.

Helpful?
J
JosephgbGB
Verified booking
review category business travellers
Standard Room
Stayed in Sep 10, 2024

"Bad"

1.0

The room was cold and due to the window seals being damaged also noisy from the A19. The TV remote was missing. The bed linen felt unclean and irritating. As I arrived late in the evening I camped out and put up with it. I won’t return.

Helpful?
M
MarkgbGB
Verified booking
review category business travellers
Standard Room
Stayed in Sep 9, 2024

"A wast of money, I would been more comfortable sleeping in my car."

1.0

Nothing

Everything

Helpful?