Dunston Hall Hotel, Spa & Golf Resort

Big, comfortable, staff good, plenty of parking, good value

The toilet wouldn’t flush.

All of the staff were exceptionally friendly, helpful and attentive throughout our visit, which made our stay even more enjoyable. The hotel facilities and breakfast were great, and we felt very well looked after from arrival to departure.

One thing I wasn’t aware of before arriving was that our package included complimentary drinks in the minibar, which were replenished daily. Had I known this in advance, I probably wouldn’t have purchased an additional bottle of wine and bucket of beer through the Enhanced Stay email prior to arrival. Better communication of this benefit beforehand would have been helpful. That said, this was only a minor point and did not detract from our overall experience.

Restaurant staff amazing, especially ELLIE

Nothing

This is a lovely hotel, well maintained and our room was refurbished to a high standard. The staff were unfailing polite, friendly and helpful. 4* facilities with 5* service.

The evening dinner was fine but the wait time was very long. We weren’t in a rush but the kitchen could not could with demand.

Needing some reinvestment in facilties - poor water pressure, tired bathroom suite