Iberostar Waves Bouganville Playa

The staff is incredibly nice and the food was good.

Rooms, facilities are a bit old. And the areas for kids could have some toys, books...

+ śniadania pyszne + + baseny piękne i dużo leżaków ++ zabawy na basenie

- - - bardzo bardzo zniszczone pokoje i korytarze Do kapitalnego remontu !!!!!!! - - - silownia - sprzęt stary i dwie maszyny uszkodzone - brak restauracji hotelowej na świeżym powietrzu - spotkaliśmy karalucha niedaleko basenu

We had a lovely stay at Iberostar Waves Bouganville Playa in Tenerife. The staff were welcoming, attentive and made us feel very well looked after throughout our stay. Our room was cleaned daily to a high standard, and staying on a Star Prestige basis made the experience feel even more special. There was also a great variety of food each day with plenty of choice. Overall, a relaxing and enjoyable holiday — we would happily return.

We stayed here with our 2 kids and my parents and to say disappointed for the price of this place. Everything is extra price from kettle to iron charge charge The food is ok entertainment not great and all over place have go downstairs kids then up stairs for other but all wasn’t great to be honest. My daughter left teddy behind in dinning room and within half hour we noticed and went back for it but they had given it to another person so had very upset little girl. They gave her colouring items and games but all she wanted was her teddy. My son also got very ill here and I explained to them that I thought it was chicken from pool bar and when we arrived home we had go hospital which they confirmed it would have been from food or water abroad. Sent email and hotel denied anything. Would not be back or recommend to anybody.

We have just returned back from a 4 day break, on arriving we stored our luggage in the luggage room but accidentally left my travel wallet , passports , money etc , which on finding it 100 euros was stolen so just be vigilant not sure if they had cameras in there, found the male evening early morning staff rude, we were paying our drinks bill daily rather than the end of our stay he constantly mentioned why don’t you pay at the end of your stay, we are the guest and it’s our preference, he was put out by it no doubts to much screen work for him, apart from these issues the room location and breakfast was lovely and the cleaning staff are brilliant the standards are 100% and thank you for my birthday bubbly and cakes for my 60th a nice touch