Rydges Southbank Townsville

Close to restaurants.

The first room we had smelt like something had died. There was hair in the basin and over the counter.

Breakfast was good.

System for ordering barista coffee in the morning was slow and unwieldy. Go to front desk to order then sign for it and get a number. I got stuck waiting behind others. Why not just ask guests first thing on arrival ‘Would you like coffee this morning?” and then add to room charge? Staff at brekky were doing a lot of personal chat rather than clearing tables too. We were very unhappy about ridiculously loud air conditioning in our room. No way was it possible to sleep with it on as it was like a truck was parked in the bedroom. So the room was too hot a temperature for sleeping well.

Staff were very friendly and helpful

Location

A bit old and dated

Staff were helpful and accommodating. Breakfast was simple but everything you need to satisfy a group.

Just a bit run down, bathrooms were dated.

The staff. Every single of of the staff we came across were just amazing! They were welcoming, friendly and helpful.

The building looks like it bas never been renovated, everything was old, tired and a little sad.

Location was good for me. I booked an executive suite which was nice, roomy but a bit dated in the way it’s decorated Bed was comfortable and room serviced daily. I also arrived early and was given a room immediately.

I didn’t like that they do not have an evening bar on site. With all the restaurants near by I can appreciate why but as a single traveling female I prefer to stay in hotels with facilities.

Staff very helpful and friendly- they always are every time we stay. Room was very comfy, bed was comfy- easy to come and go for our nights out. Buffet breakfast was really good.

A little outdated with a few things in the room but that’s me not picking- otherwise a great stay.