Palazzo Ferraioli - Hotel & Wellness

ottimo hotel, estremamente pulito, ben collegato ad amalfi, lo staff gentilissimo soprattutto il signor carlo che ha mostrato una gentilezza e professionalità difficile da trovare oggi giorno

The location is not bad - 4 minutes walk from the city center, 10 minutes to Amalfi. The staff was really friendly and welcoming. The views from the rooftop and room windows- amazing. The room was clean, spacious and beautiful. The breakfast - one of the best hotel breakfasts.

The value for money wasn’t good. The is no parking. The nearest parking is in Amalfi. Our jacuzzi in the room wasn’t working, and we didn’t receive any assistance from the staff to fix the problem during our stay. The views were breathtaking, but in Amalfi you have that kind of views on every corner.

La posizione era ottima, la vasca in camera era top.

Appena arrivata il portiere di notte mi ha chiesto se potessimo parlare in inglese, fortunatamente è una lingua che conosco, ma se si fosse trovato un altro si sarebbe trovato in difficoltà. Il check in , premetto che siamo arrivati alle 00, è durato 5 secondi. A mala pena ricordava l’orario della colazione. C’erano delle ragazze che sghignazzavano con lui, rivolgersi in maniera molto informale dimenticandosi che c’erano degli ospiti, di cui una se ne è poi resa conto e scusata. Arrivati in camera la camera era sporca, piena di polvere, millepiedi attaccato alla finestra lasciata aperta perché l’odore di aria consumata era moltissimo. Wc pieno di peli e sporco, nel cestino del bagno c’erano carte lasciate dai clienti precedenti. Trapunta del letto piena di polvere ( io allergica alla polvere, per poco non mi veniva un attacco). Al mattino, le ragazze della colazione sono molto gentili, ma è stata una delle colazioni peggiori della mia vita, bacon freddo non cotto, alle 09:30 era già finito l’ho chiesto e me l’hanno portato freddo, non ho mai visto servire un bacon così, e per essere un 4 stelle c’era poca scelta. Arrivati al desk per il check out la receptionist è stata poco cordiale, per lo più oberata dalle cose da fare, sbuffava, e non ha nemmeno chiesto come fosse andato il soggiorno. PRENOTATE ALTROVE!

Good place to rest near the sea with family,with nice and friendly stuff,especially my new friend Carlo is the best employe there,best wishes to hotel and Carlo

Śniadanie całkiem dobre. Fajna lokalizacja

4 gwiazdki to ten hotel miał może przy otwarciu - już dawno minęły czasy jego świetności. Dopłata za widok na morze i wannę - widok na morze był 1/3 widoku z okna, wanna z kolei była niezachęcająca do kąpieli a po nalaniu wody wypływały z dysz czarne paprochy mimo nie włączania ich. Grzyb przy szybie prysznicowej. Brak czajnika w pokoju. 5 razy musiałam iść po schodach, bo winda raz działa a raz nie… Reasumując - stosunek ceny do jakości jest nieadekwatny

Great Staff , very nice view!

Everything was great - the views of Atrani and the ocean cove from our balcony superior room were really spectacular, and beds were super comfortable. The breakfast buffet was great and varied, and the coffee bar staff were super friendly. The reception team helped us arrange many logistical aspects and activities, including our transport from Naples train station, which was much better priced than anything I could find online. It really helped make the trip special and memorable.

Traveling with a large group of 10, the journey up to the hotel from the only taxi street drop-off location is about 80 steps and was a little difficult with heavy bags - this was well-stated, and the hotel did have a few porters meet us to assist, but with so many of us, several of us got a good work out with the haul.

We loved our stay here at the hotel! The staff were so friendly and helped us with any questions or demands we needed. It’s also a short walk to Amalfi so it’s the perfect place to stay if you are looking for something quiet and relaxing. And the view of the ocean was incredible!

Staff (Carlo, Alexandra, Emilia and Katia) were lovely. Location was safe and quiet, yet walkable to Amalfi city. Could improve the room cleanliness as not cleaned thoroughly on a daily basis.