Pullman Zhangjiajie

A fantastic place to visit and see the natural beauty of the mountains and forestry China has to offer. The air is clean and the people friendly. The food does take getting used to 😁

Clean room. Decent facilities. Spacious hotel with decent breakfast that changed often. Staff was helpful and polite. Within walking distance to Dongmen entrance and across the river to the local shops and restaurants.

Was a bit outdated and there was a bit of noise from the theatre next door if the window was open at night.

Good location, friendly staff

should be renovated

Overall experience was good. The best part was the tourist manager, who was extremely helpful, friendly with a great approach. Recommended the best routes, was supportive all the way. The location of the hotel is also great, very near to East Gate of the Forest park as well as the city center with all the shops and cafes. All in all the staff was quite helpful. The rooms could have been a bit cleaner and the breakfast was honestly not the best. I ended up ordering breakfast from another restaurant (also located in the hotel) and paying extra just to have some decent food.

Quarto ótimo, localização perfeita.

The location is good with walking distance to the entrance of the forest park.

Breakfast was poor in food quality. The room had smoking smell. The are moldy spots in shower room.

I'm in Zhangjiajie on a trip, and the hotel I'm staying at the Pullman under the Accor — but honestly, the cleanliness really caught me off guard. The location is super convenient, right next to the scenic area entrance, no complaints there. But the room itself feels a bit outdated. The floor isn't clean at all… I even found hairs and sunflower seed shells on the old carpet. And under the lamp, there's this stain that looks like it's never coming off. Seriously, for an international hotel chain, I didn't expect it to be like this. The hotel staff are very nice and seemed very relaxed, especially Convierge Leo. I like them.

?

1. Wifi didn't work. Happens a lot with overseas travelers apparently. 2. Property is a bit dated. Also not that clean. 3. Breakfast area can be better managed for the morning rush.