Cedarwood Lakeside Motel & Conference Venue

Location was great, i loved the view at the lake and also the bed and room was very warm

only thing i disliked was the facilities like the playground, trampoline, pool and spa area needs an upgrade. Spa was filthy

Good location, great sized rooms, kids were very comfortable and enjoyed the DVD library collection. Heat pump and electric blankets on every bed. Nice view of the lake.

Outside needs quite a bit of maintenance particularly the pool area and outside decking. Shower had pretty poor hot water pressure, but got the job done. Not well insulated, could hear the neighbours easily!

Location spot on. Quiet & Relaxing. Close to Rotorua CBD.

No Stove or Cooktop.

The location only.

I was extremely disappointed with our stay at Cedarwood Lakeside Motel. The room cleanliness was appalling from the moment we walked in. The shower glass door was broken upon arrival. We informed staff, and someone who identified himself as the “manager” came to look at it. However, when I asked him to step out briefly so my daughter could use the toilet, he appeared to take offense and never returned to fix the issue. We were left with a broken shower door for the remainder of our stay. The room was booked for four people, yet we were provided with only one small bottle of shower gel. The TV remotes had no batteries, making them unusable. At night, the room was covered with sand flies. The blankets looked extremely unclean, as though they had not been washed in a long time. The outdoor spa and pool area were also dirty and poorly maintained. At checkout, I attempted to speak with the same manager about why the shower door had not been fixed. He refused to explain and walked away, slamming the door behind him. The lack of professionalism and customer service was shocking. Overall, this was a very unpleasant experience, and I would not recommend staying here unless significant improvements are made.

Location

The property was not clean, rubbish and leaves all outside the yard. The person at reception had no smile and grumpy Gas stove, not all burners were working, we struggled to cook My kid wanted to swim but swimming pool was dirty as shit

Great location and view with kids playground and a pool.

Small wooden bridge in the lake was broken. Lounge lights weren't bright enough.