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8.2 / 10 Guest Rating

Zenia Hotel & Spa

CCIAL Shopping Valley, Rue René Descartes, Proville, Nord, 59267, Proville, FR

Zenia Hotel & Spa - main view

About the Property

Experience a blissful retreat at Zenia Hotel & Spa, where comfort meets elegance in the heart of Proville.

Unwind in Luxury
Indulge in our full-service spa, featuring rejuvenating massages and three hot tubs, alongside a sauna for the ultimate relaxation experience.

Culinary Delights Await
Savor exquisite French cuisine at our on-site restaurant or enjoy room service for a cozy night in. Don’t miss our delightful continental breakfasts served on weekends to kickstart your day.

Event Ready
With 3,767 square feet of flexible event space, our hotel is perfect for business meetings or special occasions. Enjoy modern amenities including complimentary Wi-Fi and complimentary parking.

Book your stay today and enjoy a memorable getaway at Zenia Hotel & Spa!

Facilities & Amenities

Full-service spa
Fitness facilities
Express check-out
Free WiFi
Express check-in/check-out
Sauna
Wheelchair accessible
Steam room
Elevator
Fitness facilities

Important Information

Check-in & Out

Check-in
Check-out11:30 AM

Property Notes

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.2
Excellent69 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good location.

Categories

Cleanliness6.8
Service8.8
Location9.3
Room Quality7.3
Amenities9.3
Value for Money8.8
Food and Beverage6.8
Overall Experience8.3

Select topics to read reviews

N
Nelleke
Verified booking
partner
Standard Room
Stayed in Jan 16, 2024

"Good"

6.0

Fijne accomodatie. Aardig personeel. Service is heel goed. Alleen de hygiene schort het wel aan. Het stof lag er lagen dik bovenop. Airco aan en de hele kamer stinkt en blaast nog meer stof. Bedden liggen heerlijk en waren schoon.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Dec 3, 2023

"Excellent"

8.0

Piscine trop froide ,bon petit déjeuner

Helpful?
E
Eco Schulte GMBH CO.KG
Verified booking
Standard Room
Stayed in Nov 30, 2023

"Good"

6.0

Spa plutôt sympa sauf l’eau de la piscine bien trop froide.dans les parties communes de l’hôtel il n’y a pas de chauffage il fait donc très froid

Helpful?
P
Philippe
Verified booking
Standard Room
Stayed in Nov 17, 2023

"J'adore"

10.0

Accueil au top, l'équipe assure. C'est un havre de paix. À chacun de mes sejours.

Helpful?
J
Julien
Verified booking
Standard Room
Stayed in Nov 13, 2023

"Excellent"

8.0

Très bon accueil et personnel à l' écoute.

Helpful?
P
Pierre
Verified booking
Standard Room
Stayed in Oct 24, 2023

"Déçu "

6.0

Bon accueil en revanche spa et piscine fermé et ce n'est pas signalé, sa ne m'a pas gêné comme je travaillais. Il faisait froid au restaurant, et le chauffage de ma chambre était en panne

Helpful?
C
Cyril
Verified booking
Standard Room
Stayed in Oct 18, 2023

"Très agréable "

10.0

Accueil personnel très bien, chambre propre et moderne. Piscine et spa sont un vrai plus. Excellent rapport qualité/ prix 👍

Helpful?
R
RACHID
Verified booking
Standard Room
Stayed in Oct 13, 2023

"EVITER LE RESTAURANT"

6.0

Le même menu à l'ardoise du restaurant toute la semaine . A priori que du surgelé. Pas de poisson ou de salades

Helpful?
R
richard
Verified booking
Standard Room
Stayed in Oct 9, 2023

"Exceptional"

10.0

impecable j'y reviendrais

Helpful?
W
WanderingIslandergbGB
Verified booking
Friends getaway
Standard Room
Stayed in Sep 22, 2023

"Simply poor"

4.0

This is a bizarre hotel. As has been said before, the location is strange and the staffing levels baffling. We arrived quite late, and fortunately within the limited hours when reception is open. The room was fine, although some of the furniture was not in the best state of repair. Everything functioned OK, but it wasn’t really worth the price charged. The bar is severely lacking. There was no draught beer and of the 8 or 9 bottled beers 2 or 3 weren’t available and the was very limited numbers of those that were. There is zero atmosphere in the large glass topped area that is a combined bar, dining room, lounge and games room; it was like having a drink in a deserted shopping centre. When we left in the morning we waited til 0730, the stated opening time of reception, but the shuttered reception area remained firmly closed with no sign of any staff. We had to leave our keys in the doors and leave as we had to get to Calais for the Eurotunnel. I certainly wouldn’t stay here again.

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