The Orchard Greens

I liked the view from the hotel and the hotel itself is clean and beautiful. The snow peaks and snow covered landscape would be enjoyed best. Also the resort has many cabs practically on standby and we did not have any issues travelling from here.

We reached early 6 hrs before checkin unfortunately due to bus timings. We were made to wait in the freezing cold lobby till check in time. I understand that the rooms weren't available but for a property that boasts central heating there was no heating in the lobby or the restaurant. Apart from this requests to house keeping would fall on deaf ears. We would need to go to the main reception to get things done. This was the case for other services as well. We would have to make at least 4 calls to get anything to the room.

Location of the resort is superb ,specially when there snowfall( we were lucky to witness it). Mall road is also not very far. Room is spacious with all necessary amenities.

Breakfast can be improved. There were couple of things missing . Eg- Eggs,Banana,cornflakes,milk.

Extra charges levied on the cot which was already in that room before our arrival.