Sunset Plaza Beach Resort & Spa Pto Vallarta All Inclusive

We had a great stay! The entire place was spotless, and the front desk staff was incredibly helpful and attentive. The food was amazing beautifully presented and delicious. The 24/7 coffee shop had the best pastries! My son loved the kids club and pool. Hector, Ricardo, and Gabriel were absolutely amazing thank you for making our stay even better!

Room view was great and staff was amazing. Food was decent for an all inclusive Only complaint was the beds and pillows are very uncomfortable Overall we would return here as it was very welcoming and quiet and we we were well taken care of

My stay at Sunset Beach was absolutely wonderful! I had a supreme deluxe double room on the 14th floor with the most beautiful view. And it was in their new tower which I loved. I had the all-inclusive package and the service was phenomenal. I even got a sparkling champagne with my room and stocked mini bar. It was rare that I had to ask for anything because the staff was on it! Special shoutout to Ruben who helped me with a birthday surprise for one of my friends. I was really grateful for him. Miguel was great too. And there was a server who worked in both restaurants during the day and night as well as with room service who was wonderful too. It was a nice clean space where I felt super safe. And it was really close to downtown. I would definitely recommend this resort!

I recently stayed at Sunset Plaza in Puerto Vallarta and had a fantastic experience. Upon arrival, I was surprised with a free room upgrade that included a private tub on the balcony - perfect for relaxing while taking in the stunning ocean view. The room itself was new, clean, and very quiet, which made for a comfortable and peaceful stay. The food throughout the resort was excellent, with plenty of variety and great flavors, although the coffee didn’t quite hit the mark. That said, the staff more than made up for it with their warm and friendly service. Overall, a great stay in a beautiful setting.

From the beginning to the end, this resort made us feel welcome. Clean room, amazing ocean view. Lorenzo, our butler was amazing from his customer service to informing of us different things to do and how to get to places etc. We will definitely be coming back to this resort when we go back to Puerto Vallarta!

We had an ocean view room with a great balcony. The staff were very attentive and the food was good. I would stay again.

The property itself is average to any other all-inclusive resort we've stayed. Our room was definitely dated and needed some repairs but nothing critical that we needed addressed while there. Bedroom a/c fan didn't work, so it did get a little warm in the room during the day, but the a/c in the main living area was good and kept the place cool enough with the ceiling fans running on low. The safe didn't work electronically, so we had to use the key, the living room tv didn't have a remote but we never needed it on so didn't ask for one. Being rainy season, with one torrential downpour, there was some water leaking through the a/c area of the celling and it appeared has been an issue for a while as there was mildew on the ceiling around the leaky area. Food was average. While it's a small resort and in off-season there is no buffet, ordering breakfast was fairly quick and definitely fresh, so that was good. Only had one dinner at the resort and it was underwhelming. Went offsite for all other evening meals. The common areas are all in good shape and provided a good experience for us. The staff is what made the difference for us. They were all fantastic. I don't have all the names, but Jose at the lobby bar, Jerry and others at the pool were fantastic and ensured we always had everything/anything we needed. The activities guys even came around to switch out towels during the day if needed. That never happens. Huge kudos to all the staff!!

No Lounge chairs and umbrellas / palapas on the beach

staff and service amazing

The staff was exceptional!