Sunset Plaza Beach Resort & Spa Pto Vallarta All Inclusive

bedbugs in room

Amazon service from all the personnel, great food, clean rooms with beautiful views.

Excellent

The property was clean and all of the staff was very friendly. Our suite was gorgeous. The beach at this location is steep (at your knees and then direct to chest level). Not a great selection of food available at all times and when we went in to see if there was availability at the restaurant (only 2 tables being used) they told us no.

sunset plaza is the BEST hotel my sister and friend has stayed . Mario my Dawgg the best butler. Enrique the best server in Puerto Vallarta. But service was the best ever the rooms were amazing. The only problem was the food was not up to par but there’s good local food so that made it OK definitely will be coming back.

Everything was perfect except the food isn’t that great. Service was amazing though, will be back soon

Property is going through construction. It was sectioned off appropriately.

Only 1 restaurant open for 3 times meal, other one has very limited option dinner only, kids menu not available none of the restaurants. Bar option are very limited. Most of the stuff are unable to communicate in English. I think it’s the best option for locals. My kids were very upset about their food. Never again sorry. Also they have public beach. It’s not a family resort environment. Most of the stuff are comfortable with local customers, because of their language barrier I guess. Pool was dirty and tiny for huge crowds. We never find a space to seats.

Wonderful staff. Great for families

Food has limited options. Only one full restaurant. Other needs reservation and always unavailable.