Windermere House

This was our third visit, and we are already planning to return. We loved everything about this hotel! The staff were absolutely amazing — friendly, attentive, and always ready to help. The breakfast was perfect with plenty of delicious options to choose from. The entire property was spotless, and we really enjoyed relaxing in the sauna and hot tub. Every stay feels comfortable and welcoming. Highly recommended!

Nothing

We stayed for two nights in this hotel. It is a historic hotel with nice lake view, pool and hot tub and some sports facilities. In general, it was a pleasant stay, we enjoyed the hotel atmosphere, pool and hot tub and the lake view. Our room was a lake view room but the window was too small to give a real view, the room size also was in the smaller side, but it was super clean and in a good condition. There are two restaurants in the hotel a fine dining and a pub style one. I cannot rate them very high considering their price and quality. The pub one is better, both have Great Lake views. Breakfast was included in our stay, I cannot complain but everyday the same foods and nothing fancy comparing the hotel class.

I booked the Windermere House during Thanksgiving weekend as a last-minute birthday gift to myself and a special getaway for me and my daughter. I read such wonderful things about this location and my daughter and I were quite excited to stay. Everything we read about the staff ended up being absolutely true - each member was kind, courteous, and attentive. If I could give stars for staff alone, I would give full marks to everyone we interacted with. Unfortunately, the room did not live up to our expectations at all. We booked a lakeview room with a balcony. We had great plans to get into our cozy clothes and read until bedtime on our balcony but ended up not using the balcony at all. Our room had an absolutely insidious ladybug infestation that was particularly awful around the balcony door. Upon closer inspection we noted a number of them crawling around the doorway, on the curtains, and squished into the screen doors as well. When we stepped out onto our balcony to take in the view, even more of them entered the room, so we decided not to make use of the balcony during our stay. We notified the front desk who said they would get maintenance to address the issue. After 2 hours we returned to our room and found that nothing had been done yet. We spoke with the front desk again and went to supper. When we came back, some of the ones around the door had been removed, but a number of them remained in our room. My daughter, who is quite anxious about bugs, said she didn't want to sleep there that night but, given the lateness of the hour and the fact that I'd had a couple of cocktails through the evening, I advised her we needed to stay, assured her I would take care of the remaining insects and she could go to sleep. I spent the next few hours removing any lady bugs I could find (of which there were many). Also, when I pulled back the bed covers to allow my daughter to get into bed, I noticed black staining on the bottom sheet. I once again paid a visit to the front desk who kindly had housekeeping attend our room almost immediately to change out the bedding. I understand that the hotel is in nature and that insects can be an issue, but at the price point charged by this facility, I had higher expectations for our room than what we received. My daughter and I were both disappointed and likely will not stay here again.

Excellent - great selection of food.

I think the property could do with a re-fresh in the bedrooms & bathrooms. However, just an opinion. We thoroughly enjoyed our stay.

Absolutely wonderful stay. Room was great. Staff helpful. Amenities were fun and well kept. Grounds were immaculate. I’ve been coming to Muskoka for 40 years and Windermere is always a treat and brings back childhood memories!

Very special time as always at The Grand Lady of the Lake! Everything was perfect. See you next time!

Stunningly beautiful area complimented by an equally wonderful and classically elegant hotel with amazing, friendly, customer focused staff.

Great buffet breakfast. Beautiful surroundings. Very pleasant staff.