Calabogie Peaks Hotel, Ascend Hotel Collection

Used the washroom-no soap. Got Hungry-restaurant closed (4 pm) Wanted to watch the Blue Jays-no sports on the TV!!!!!! Never again!!!!!!

I called ahead as I know it’s the off season to ensure the hot tub and fire pit were going to operational. They assured me it would be. I also requested some decorations for my husbands birthday. We arrived the hot tub was Closed and no mention of his birthday. As a result we ended up leaving early - of course you can’t get a refund but the entire trip was for rest and relaxation in the hot tub as my husband has a bad back and our hot tub is being replaced. If I had of known it would have been out of service we would have stayed at a different hotel

New ownership and management in the past three months Registration desk, girls were wonderful very accommodating. The first night we stayed we couldn’t get heat. Evidently the furnace was not working and we were unable to stay a second night. We were refunded the money.

We were there off season and on a Tuesday so the restaurant was not open for dinner but it is a beautiful natural site with golf course and marina with beach area. Very friendly and helpful staff. Renovated and ultra clean room.

Limited menu options and not impressed with the dinner menu

The best Customer Service I’ve received at a hotel by far! Every employee greeted me with a smile, asked about my day, and engaged in a conversation. The Resort was clean, and had a relaxed vibe. The room was spotless, beautifully decorated and comfortable. The grounds were also well maintained and sitting by the back pond, with a view of the ski hill, during sunset, was a bonus! It’s also located near hiking trails, a small golf course, a brewery and great restaurants. I highly recommend this property ❤️

Terra st tge ftont desk was amazing. She recommended the Red Neck Bistro, sine yhe hotl restaurant and var are closed Mondays and Tuesdays. She git ys a rude with Paddys Wagon so we didn't have to drive. Her service was excellent right down to a Burthday card with breakfast biuchers and champagne glasses so we could celebrate in style.

Unfortunately I was there for only 1 day, but this place is beautiful. A little off the beaten path but not far from other amenities. I was there in the summer, but I can imagine how amazing it would be in the ski season, with the hills right there. Food was ok, but talked to the chef an he assured me that it will be revamped and top notch, I will be checking back.

A great place to spend our Anniversary, the special "Greeting" banner and card were a nice touch.

Very nice room and the view was beautiful up the mountain. Nice place to sit outside and enjoy a drink or tea. Staff very nice and helpful. Would definitely go back