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7.4 / 10 Guest Rating

Aruma Suites

Av 10 No. 2 entre 10 y 10 Bis, Col Centro, Playa del Carmen, QROO, 77710, Playa del Carmen, MX

Aruma Suites - main view

About the Property

Experience the vibrant charm of Playa del Carmen at Aruma Hotel, where comfort meets convenience in a prime location.

Exceptional Accommodations
Indulge in one of our 23 elegantly designed air-conditioned guestrooms, featuring complimentary wireless internet and cable programming to keep you entertained during your stay.

Prime Location
Just steps away from the iconic Quinta Avenida and a short stroll to Playa del Carmen Main Beach, our hotel places you in the heart of local attractions, restaurants, and shopping options.

Unparalleled Amenities
Enjoy our terrace views, complimentary Wi-Fi, and daily housekeeping for a stress-free experience. Need assistance? Our tour and ticket services are at your disposal to help you explore the area.

Book your escape at Aruma Hotel today, and immerse yourself in the magic of Playa del Carmen!

Facilities & Amenities

Health or beauty spa nearby
Free WiFi
Terrace
Luggage storage
Wheelchair accessible
Smoke-free property
Tours/ticket assistance
Health or beauty spa nearby
Change of towels (on request)
Change of bed sheets (on request)

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Children stay free when occupying the parent or guardian's room, using existing bedding.Only registered guests are allowed in the guestrooms. Cashless payment methods are available for all transactions.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.4
Very Good86 verified reviews
AI Summary

Guests highly rate the limpieza and frequently praise the buena ubicación.

Categories

Cleanliness7.8
Service8.3
Location8.3
Room Quality6.8
Amenities6.8
Value for Money7.2
Food and Beverage6.8
Overall Experience7.2

Select topics to read reviews

M
MariousUS
Verified booking
young couple
Standard Room
Stayed in May 17, 2023

"worthless"

1.0

it’s not what the picture shows. toilet didn’t work

employees

Helpful?
M
MohamedaeAE
Verified booking
young couple
Standard Room
Stayed in May 8, 2023

"Bad"

1.0
Helpful?
O
OlaverriusUS
Verified booking
young couple
Standard Room
Stayed in May 3, 2023

"Very good"

8.0
Helpful?
R
RENE ANTONIO RUANOVA
Verified booking
Standard Room
Stayed in Apr 23, 2023

"Exceptional"

10.0

El servicio del personal

Helpful?
A
AustinusUS
Verified booking
solo traveller
Standard Room
Stayed in Apr 12, 2023

"Disappointing"

4.0

The location was great, and the coffee shop right downstairs was convenient.

The main issue I had was there was a strong sewage smell throughout the hotel and room. The bathroom easily flooded from the shower, and cleanliness could be better. Couldn't get the AC unit to go below 24°C.

Helpful?
A
AnonymousfrFR
Verified booking
young couple
Standard Room
Stayed in Apr 5, 2023

"Bad"

1.0
Helpful?
M
MartinmxMX
Verified booking
young couple
Standard Room
Stayed in Mar 25, 2023

"Exceptional"

10.0
Helpful?
A
AndrewgbGB
Verified booking
young couple
Standard Room
Stayed in Mar 14, 2023

"Bad"

1.0

Nothing

Everything

Helpful?
S
SalvadorusUS
Verified booking
solo traveller
Standard Room
Stayed in Mar 13, 2023

"Pleasant"

6.0
Helpful?
O
Owen
Verified booking
partner
Standard Room
Stayed in Mar 1, 2023

"Good"

2.0

The staff tried to be helpful after asking a few times to be moved. The smell in the first two rooms they put us in was so horrible I slept on the balcony the first night cause the smell was nauseating that was coming from the sewer pipe in the bathroom. Very noisy in the front. They put us in a room in the back and ithe smell wasn't as bad and it was quieter. Breakfast was good and served buffet style.

Helpful?
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