Noor-Us-Sabah Palace

Lication

The room offered was dingy, dirty and had cob webs. When we objected, then a fresh room was given. This was our second stay here.

Staff was very polite and helpful. Location is excellent.

Facilities like Gym, Spa were non-functional. For a 5 star property, Breakfast and Dinner Buffets were very limited - not upto the expectations and not value for the premium room tariff charged by the hotel. Dinner buffet did not even have any starters. The swimming pool is small and there was a group swimming class in the evening for non-resident children. This made the pool extremely crowded.

The staff was good, Breakfast was ok, with new places coming up, they really need to up their game. For the price being charged, the facilities are much to be desired. The excuse could be that the place is under renovation, then prices should also be adjusted accordingly.

No SPA, Cleanliness, Reluctance of Uber to come to the hotel, a general lethargy to book the in-house transportation to the Airport, price to facility much to be desired. If there is renovation happening, it should be put up on the website; it should not be that you discover it only after you check in that too on enquiry.

The location is good, has a feel of old times, but too many stairs and not ideal for older people.

Very bad experience

Very bad experience