Pierre & Vacances Benidorm Horizon

I enjoyed my stay room was clean and had great views from my balcany

Lovely clean apartment, full use of sister hotel next door, staff very friendly and accommodating, 3rd time I’ve stayed here and will return again.

It was good. Air conditioner needs long time to start cooling.View from balcony is amazing from Panoramic apartment.Make sure you must throw away all rubbish before check out otherwise you can’t get your deposit.

Hermosas vistas y el piso con todo lo que se necesita.

Absolutely awful experience for the start! First my requests werent even answered or acknowledged and secondly I checked out the next morning after what should have been a four night stay! I felt so unsafe there! Someone was trying to get in my room! The noise was horrific and very rowdy. Not suitable for solo traveller. Would definitely not recommend

Plusieurs problèmes que je ne peux pas répertorier ici mais de manière générale, plusieurs incidents, dont un problème d'odeur horrible dans la salle de bain qui malgre la venue de techniciens plusieurs fois, n'a pas été résolu. La réception n'est pas dans l'immeuble donc une perte de temps a chaque fois pour s'y rendre. Au bout de plusieurs réclamations , on nous a changé de chambre , donc toutes les affaires à remballer , déménager... Plus des fuites d'eau quand on prenait la douche. Un technicien est rentré sans frapper dans l'appartement et s'est retrouvé face a face avec ma femme qui sortait de la douche en panique. Bref, un séjour court de 3 jours qui ne nous a pas permis du tout de se relaxer.

Not suitable for everyone. It’s very hard to get to but the hotel and apartments are nice. The deposit is abit steep but atleast we will get it back. I think they should allow more time on the rooms it’s a 5pm check in and 10am check out that’s the worst we’ve ever had and we travel a lot

For the money the facilities are ideal, we had two bathrooms and two bedrooms plus plenty of space. Not the most luxurious but it didn’t cost the earth. If you want somewhere clean to stay, this is ideal a little bit out of the way but there are free transfers 50m down the road that run regularly.

Large well equipped apartment with views across Benidorm. Clean. Can’t fault it. The hill up to it was tough

First of all you need to go to the lobby of the hotel in order to check in and get the keys of the apartment which is located in another building. The apartment itself was not very clean and the sheets of the sofa bed were not washed. I had to go and walk again to the hotel building to ask for a blanket and towels because they were also not provided. Would definitely not stay here again