The Castle Hotel, Conwy, North Wales - The Coaching Inn Group

Fabulous location in the centre of Conwy. The hotel is full of character, the staff are friendly and welcoming. We always look forward to staying here.

All good

A lovely place to stay

Service at breakfast was poor, egs: - ordered pancakes +crispy bacon ...arrived w/out bacon. pointed this out to member of staff who went to kitchen to make right. however 5 mins later she returned with a saucer on which there was a 'rasher' ...clearly from the full english breakfast menu. There were other examples of poorly trained members of staff.

The hotel is in a good location in the centre of town. Our room was very spacious with a huge comfortable bed. Lots of character and quirky features. Staff were very friendly and helpful. Breakfast was excellent. It was great to have a car park at the hotel, although the entrance is rather narrow.

We were sorry not to be staying for longer.

Lovely looking building but the interior is tired and a little neglected. Our room was absolutely beautiful to be fair (4 poster room).

I didn’t like the commercial refuse collectors emptying business bottle bins at 4:20am right outside our single pane glass windows!!!

Genuinely the coziest place I've ever come to

Didn’t have the breakfast it was too expensive.

Fab pod coffee machine in my room but a simple pictogram “how to use” would have been helpful. Wasted one of the coffee pods trying to figure it out.

Very cosy - great location. Nice staff

Service in restaurant was a bit slow but good very good