Casa Cupula LGBT Luxury Resort

What a fantastic find! We stayed at Casa Cupula last week and I am still in the afterglow. It is perched amongst a jungle-like setting (which means if you're walking to the nearby market you'll have to walk down a hill) and not directly in the zona romantica which is fine as who wants to be in the middle of everything all the time. The staff is very accommodating, very professional and laid back. They have a shuttle into town during daylight hours, so special judos to Angel who felt like our personal driver. They have two pools (one clothing optional), jacuzzis and one of the best hotel gyms I've seen. The grounds and hotel are spotless. The. best part? Our room (or should I say apartment) which had a living room, dining area, full kitchen and great master suite. Saturday afternoon is party time so all the local gays visited. A great hotel and time.

After arriving at Casa Cupola I quickly realized that I had made the correct choice in accomadations. The facility consists of an historic villa. The newer addition to the property demonstrates a tasteful blend of old and new. Rooms are more than sufficiently appointed. Towels are superior quality. The location is a bit off the beaten path creating a more tropical natural setting. Much more desirable than the concrete reality of nearby condo row. However it is only a very short Taxi or Uber ride to the nearby Romantica Zone. Wait time for ride share or a taxi was never more than 15 minutes. There is both a convenience store and pharmacy within walking distance. The onsite restaurant is available for breakfast and lunch and is extremely convenient. The gym is larger and better equipped than the average hotel gym. I did not take advantage of the services offered by the spa. I cannot say enough about the staff at Casa Cupola. Your stay at Casa Cupola will also be supporting an LGBT owned and operated business. The Saturday pool party and Sunday Brunch offered an opportunity for meeting and mingling with other hotel quests. Fortunately the hotel allows non quests to attend these events for a reasonable fee. I met several other Americans from nearby hotels or condos along with locals. I recall one couple from an all inclusive resort regretting that they had not booked at Casa Cupola. I have plans to return to PV and will definitely choose Casa Cupola for any return visits.

My room was spacious and the staff were super friendly. Great views of the beach.

Excellent place to stay in . Friendly staff . Thank you

Came out for the Saturday pool event — the host and the show were definitely the highlights! Super creative with great energy, interactive games, and an all-around fun atmosphere. Unfortunately, the bar was a different story. It felt disorganized and messy, and the cocktails were subpar. The server had a really unpleasant attitude. We left a $6 tip for four drinks, and he actually told us it wasn’t enough, which made the situation very uncomfortable. To top it off, his uniform was messy and had food stains, which didn’t exactly inspire confidence. Honestly, the service didn’t warrant an exceptional tip, and the way it was handled left a bad impression. Overall, the event has potential, but they seriously need to invest in staff training — both in customer service and basic bartending skills.

Great property , very central ! Always happy to help .

We absolutely loved everything about this property. It was our 20th anniversary, and the staff could not have been more accommodating. We have no complaints. We even changed plans for our December trip to Brazil so that we could spend the time in Puerto Vallarta at this hotel.

This was my first time in PV Cupula was equal parts beautiful and social.

I have stayed there before. The last time was about 10 years ago. Casa Cupola has seen better days. The facilities were a bit run down. The room needed a make over. Bed comforter had holes in it. Bathroom was a bit dingey. TV never worked although we didn't try after the first day. Was supposed to have an ocan view, but you had to look way to the left to see it. We were in a suite, room 301. Although I feel it was an adequate value, will probably stay elsewhere next time in PV.

The staff welcomed me in a way that I felt I was visiting family ! The hotel is amazing. As a solo traveler had a lot of fun and was able to host my friends in common areas. The hotel surrounds are safe. Boris, the hotel manager and Noel, pool bar attendant were amazing. Cannot wait to book my next getaway in Puerto Vallarta!!