Patten Arms Hotel

Staffs are very friendly, very close to train station, easy walking around the town

Clean and comfortable. Decent location for my needs

Stayed here for one night, it was comfortable enough for the price. Breakfast was good and the staff were very helpful.

Ok for rate paid.

The hotel is very dated and could do with a cosmetic refurbishment, but it was clean, comfortable, the free breakfast was well cooked and enjoyable, there was little noise disturbance despite our room overlooking the train station and the staff were very friendly, polite and helpful. If you are not fussy about decor, this is a good place for a one night stop off or for business stays. If the hotel wishes to be more desirable to people on holiday or tourists, it will definitely need modernisation of the decor and furnishings. Overall, however, we had a pleasant stay.

I don’t have problems staying g at simple hotels. I’ve stayed in several along my journey, specially as a backpacker, this hotel is not simple, it’s terrible! This old building needs urgent reinvention, the whole building smells terrible, room was extremely dirty and washroom smell mold. Breakfast was kind of disgusting: everything looks like it was still immerse in oil, and of course we had the bad smell. Location was good, close to the train station and easily access to the roads, but everything else was a nightmare. This was probably my worst stay ever.

The only problem for me was there was no hot water for the shower and the floor boards were very squeak

The hotel was okay, spacious room and breakfast included. The location was fine and there was parking nearby too that was convenient. The room was a smoke-free but it didnt smell like it was. There was a particular odour of smoke in the room. The water pressure in the shower eas not great either The hotel is obviously on the older-side but not "old chic" more like "old and worn and in need of painting". Still it was convenient and reasonably priced and the staff were friendly.

Location was great for my purposes. Interior in need of a refresh, but offered everything you need for a nights stay. Breakfast was good.

This is a period hotel with creaky floor boards, beautiful old furniture and ornaments, Service is wonderful, staff lovely. Beds very comfy, lovely fluffy towels, great English breakfast. Big rooms. Very good if you like historical hotels like we do