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7.8 / 10 Guest Rating

Sure Hotel by Best Western Hilden-Duesseldorf

Schwanenstr. 27, Hilden, NW, 40721, Hilden, DE

Sure Hotel by Best Western Hilden-Duesseldorf - main view

About the Property

Discover the perfect blend of comfort and convenience at Sure Hotel by Best Western Hilden-Duesseldorf, your gateway to memorable experiences.

Scenic Views and Relaxation
Take in breathtaking views from our serene terrace and garden, ideal for unwinding after a day of exploration.

Dining Delights
Savor delectable dishes at Amber's Restaurant or enjoy room service during limited hours. Our buffet breakfast guarantees a great start to your day, available for a fee.

Business Convenience
With 8 versatile meeting rooms, a business center, and express check-in, our hotel caters to both leisure and corporate travelers.

Don't miss out on the chance to stay in a prime location near Düsseldorf's attractions. Book your stay today!

Facilities & Amenities

Electric car charging station
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Designated smoking area
Wheelchair accessible
Elevator

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.

Check Room Availability

1 night · 2 adults

Available Rooms

Junior Suite, 1 Double Bed - Photo 1
Junior Suite, 1 Double Bed - Photo 2
Junior Suite, 1 Double Bed - Photo 3
Junior Suite, 1 Double Bed - Photo 4
Junior Suite, 1 Double Bed - Photo 5
Junior Suite, 1 Double Bed - Photo 6
Junior Suite, 1 Double Bed - Photo 7
Junior Suite, 1 Double Bed - Photo 8
Junior Suite, 1 Double Bed - Photo 9
Junior Suite, 1 Double Bed - Photo 10
Junior Suite, 1 Double Bed - Photo 11
Junior Suite, 1 Double Bed - Photo 12
Junior Suite, 1 Double Bed - Photo 13
Junior Suite, 1 Double Bed - Photo 14
Junior Suite, 1 Double Bed - Photo 15
1/15

Junior Suite, 1 Double Bed

1 Double Bed344 sq feet Layout - Sitting area and officeInternet - Free WiFi Entertainment - LED television with premium channelsFood & Drink - Room service (limited) and free bottled water Sleep - Hypo-allergenic bedding and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and heatingAccessibility - Area rugs in roomNeed to Know - Housekeeping on requestNon-Smoking

32 m2
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Safety deposit boxTelephoneHair dryerDeskPrivate bathroomHeating

Junior Suite, 1 Double Bed

Non-refundable
Room Only
20% OFF$226.13

$180.9

Includes taxes & fees

Junior Suite, 1 Double Bed

Non-refundable
Breakfast Included
20% OFF$267.96

$214.37

Includes taxes & fees
Standard Room, 1 Double Bed - Photo 1
Standard Room, 1 Double Bed - Photo 2
Standard Room, 1 Double Bed - Photo 3
Standard Room, 1 Double Bed - Photo 4
Standard Room, 1 Double Bed - Photo 5
Standard Room, 1 Double Bed - Photo 6
Standard Room, 1 Double Bed - Photo 7
Standard Room, 1 Double Bed - Photo 8
Standard Room, 1 Double Bed - Photo 9
Standard Room, 1 Double Bed - Photo 10
Standard Room, 1 Double Bed - Photo 11
1/11

Standard Room, 1 Double Bed

1 Double Bed248 sq feet Layout - Separate officeInternet - Free WiFi Entertainment - LED television with premium channelsFood & Drink - Room service (limited) and free bottled water Sleep - Hypo-allergenic bedding and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, laptop workspace, and phone; rollaway beds (surcharge) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and heatingAccessibility - Area rugs in roomNeed to Know - Housekeeping on request, no cribs (infant beds) availableNon-SmokingRoom/bed type depends on availability at check-in

23 m2
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Safety deposit boxTelephoneHair dryerDeskPrivate bathroomHeating

Standard Room, 1 Double Bed

Non-refundable
Room Only
20% OFF$157.94

$126.35

Includes taxes & fees

Comfort Room, 1 Double Bed (quiet Location)

Non-refundable
Breakfast Included
20% OFF$213.56

$170.85

Includes taxes & fees
Standard Room, Multiple Beds - Photo 1
Standard Room, Multiple Beds - Photo 2
Standard Room, Multiple Beds - Photo 3
Standard Room, Multiple Beds - Photo 4
Standard Room, Multiple Beds - Photo 5
Standard Room, Multiple Beds - Photo 6
Standard Room, Multiple Beds - Photo 7
Standard Room, Multiple Beds - Photo 8
Standard Room, Multiple Beds - Photo 9
Standard Room, Multiple Beds - Photo 10
Standard Room, Multiple Beds - Photo 11
Standard Room, Multiple Beds - Photo 12
Standard Room, Multiple Beds - Photo 13
Standard Room, Multiple Beds - Photo 14
1/14

Standard Room, Multiple Beds

1 Double Bed and 1 Twin Bed269 sq feet Layout - Separate officeInternet - Free WiFi Entertainment - LED television with premium channelsFood & Drink - Room service (limited) and free bottled water Sleep - Hypo-allergenic bedding and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, laptop workspace, and phoneComfort - Fresh bed sheets (on request), fresh towels (on request), and heatingAccessibility - Area rugs in roomNeed to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds availableNon-Smoking

25 m2
Sleeps 3
1 Double bed (131-150 cm wide)
1 Twin bed (90-99 cm wide)
Amenities
Safety deposit boxTelephoneHair dryerDeskPrivate bathroomHeating

Standard Room, Multiple Beds

Non-refundable
Room Only
20% OFF$194.64

$155.71

Includes taxes & fees

Standard Room, Multiple Beds

Non-refundable
Breakfast Included
20% OFF$236.46

$189.17

Includes taxes & fees

Guest Reviews

7.8
Very Good72 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness7.3
Service8.1
Location8.6
Room Quality7.1
Amenities7.9
Value for Money7.5
Food and Beverage8.1
Overall Experience7.9

Select topics to read reviews

A
Annie
Verified booking
Standard Room
Stayed in Jan 4, 2020

"Excellent"

8.0

This hotel needs An update. Also a kettle should be I. The room Cold cold nights It’s nice to have a tea etc

Helpful?
E
EmaS689
Verified booking
NONE
Standard Room
Stayed in Dec 24, 2019

"Exceeded my Expectations"

8.0

I stayed here with a large group as we were attending a wedding in the near by area. I was actually very pleasantly surprised by the hotel. The staff were all very accommodating and friendly and our room was absolutely spotless, I couldn't fault the housekeeping at all. The rooms are a little dated and could do with a little revamp but overall we had a very comfortable stay. Close to all nearby town facilities so we were able to walk everywhere, I would definitely stay again.

Helpful?
P
paulaP6136LYusUS
Verified booking
Business
Standard Room
Stayed in Nov 6, 2019

"Nice but noisy"

6.0

I spent a night here on a recent work trip and the hotel has a nice lobby with bar and restaurant. The staff was very helpful and spoke good English. The room was spacious and clean but definitely in need of a refresh as it's somewhat dated. The worst part of the hotel was just how thin the walls are, I was constantly awakened by other guests and slept very poorly. Restaurants and Hilden old town are nearby just a short walk away.

Helpful?
R
RMVNBinIN
Verified booking
Business
Standard Room
Stayed in Oct 13, 2019

"Nice hotel in Hilden"

8.0

Hotel is about half an hour from Dusseldorf airport by taxi if there is no traffic. Staff at the reception are helpful. Rooms are compact but comfortable. Coffee/ tea maker is available in the room. Market place, eateries and shopping areas within walking distance from the hotel. Breakfast spread is good.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Sep 13, 2019

"Good"

4.0

Kleine Zimmer, im Sommer unglaublich heiß, stickig e Flure, laute Straße daneben.

Helpful?
A
Annie
Verified booking
Standard Room
Stayed in Jul 29, 2019

"Good"

6.0

The hotel needs to adopt the new ever changing environment, Better showers, they’re outdated. USB outlets should be provided throughout the room. Beds needs to be the true king/queen The gap between the bed made it extremely uncomfortable to sleep. More amenities like lotions and conditioner. The breakfast was super and staff are friendly.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Jul 5, 2019

"Good"

6.0

Wir hatten 4 Einzel-Zimmer gebucht, waren wegen einer Messe dort. Die Hotelzimmer waren relativ klein, mit schmalen Einzelbetten. Zu der Zeit war es sehr heiß dort und in unseren Zimmern war es unglaublich heiß. 2 der Zimmer hatten nur Dachfenster, die über eine kleine Trittleiter zu öffnen waren. Auch in den Fluren vor den Zimmern war es sehr heiß, es war unmöglich, Durchzug zu machen. Daher haben alle sehr schlecht geschlafen. Wenn das Fenster offen war, war die Straße daneben sehr laut zu hören. Es gab in den Business Zimmern eine Kaffeemaschine aber leider keinen Wasserkocher. Die Klimaanlage in den Business Zimmern war sehr alt und daher sehr laut, damit konnte man nachts nicht schlafen. Service war gut, Frühstück sehr gut. Parken: öffentliches Parkhaus daneben ist günstiger als die Hotel-Tiefgarage.

Helpful?
G
Gaynor176gbGB
Verified booking
NONE
Standard Room
Stayed in Dec 31, 2018

"A litte gem"

10.0

Stayed in this hotel, to go to Christmas markets. Room was a good size, even took my mobilty scooter. Nice walk in Showers and showercaps with toiletries. Very helpful staff and very pleasant ambience in hotel. Would have liked to have seen more of Hilden, as we were just by a pedestrian area and shops, and there was a Woolworths and C&A.

Helpful?
P
PatG260gbGB
Verified booking
Friends getaway
Standard Room
Stayed in Dec 9, 2018

"Good base to visit Christmas markets Dusseldorf and Cologne"

8.0

Have just returned from 3 night stay with a group visiting the Christmas markets in Dusseldorf and Cologne.The hotel was comfortable ,reception staff very helpful ,particular help from Andrea to 209 !! Breakfast varied and plentiful. Room comfortable and clean .Nice gesture on our last night was a Father Christmas Lindt chocolate left on the pillow.

Helpful?
J
John
Verified booking
Standard Room
Stayed in Oct 29, 2018

"Nice hotel"

8.0

Comfortable, pleasant stay Nice local area No coffee maker in roo Nice breakfast offered.

Helpful?