Royal Inn Douglasville

Very misleading. I made reservations for 6 people. The room was designed for 5. Two double beds and a pull out twin. How can they expect two people to sleep on a twin bed. We had to book another room just to get another bed.

We had some problems communicating with the staff, but otherwise it was a comfortable room

Not good. I am disabled and booked because said coffee maker in the room on line. Of course no coffee maker after I asked once checked in said had coffee but only in the lobby. The staff was rude about checking out late due to my disability slowing me down that day and we were trying very hard to go as fast as possible.

The pillows and beds were hard and uncomfortable. The rating on hotels.com was very high but this hotel failed to meet those expectations. We booked a king size bed with a pull out couch. Upon arriving we were informed that they have no king size beds or rooms that matched what was booked.

It's cool for a budget stay. Nothing special.

Continental breakfast was a joke. One day Owner turned off waffle iron during breakfast hour. So I thought I'll just have some juice - Ran out of juice. Every morning I had to go through the drive through at McD's for breakfast.

Parking lot was under construction. Lobby smelled horrible. The service person was cooking some Indian food omg it smelled awful. Not familiar with direct tv channels so I asked the desk if they had a TV Guide or a channel lineup and they did not so I didn't even get to watch any program that I liked

The sign said free breakfast, but there was no breakfast. There was never anyone at the front desk when I went to get help including checking in and out.

Hotel was fine for the cost. No extras...cheap continental breakfast (one table in lobby for guests), very close to a convenience store/gas station, police presence at hotel for safety. The refrigerator did not get cold, and the AC unit was extremely loud but worked just fine. Hotel staff very polite and professional.

When we checked in, management mentioned they were remodeling. The room we were given was close to the ice machine, but was unfinished as far as the remodel goes. The staff was friendly and helpful. But the continental breakfast was lacking. The only protein offered was milk and they ran out of orange juice when we arrived at 7:00am. Someone finally came back with some by the time we finished making our waffles and were ready to leave.