Hotel Villa Santa Catarina

Beautiful very nice people the view of the lake Atitlan the town everything was beautiful

I love the view feom the hotel to the lake and the volcano and i didn't like the poorly transportation option. And is faraway from the center of the city

the perfect place to stay. the view was amazing, the area is great; everyone super nice. check in was smooth and they even take your bags for you. breakfast is delicious

Beautiful hotel, excellent staff and gorgeous grounds. The restaurant wasexcellent as well. We originally booked a place in San Marcos but the bathroom was not private or close. Santa cataria was much more peaceful. And the pools were wonderful.

The food is bad the hotel is really nice and also at checking out they try to scam you to pay 100 dollars more

This hotel is the best! The view on Lake Atitlan is beautiful! The hotel is well located, easy to access, comfortable, clean, excellent wifi, very helpful staff. We loved our stay at Villa Santa Catarina.

Great

This was a beautiful hotel very close to the lake. There was a couple things that were walkable nearby but for the most part, it would require a 15 minute ride to do anything else that would be my only complaint outside of my bed being very hard. The staff was great. The food in the hotel was a little inconsistent. I ordered the same breakfast on two different days. One day it was amazing the second time I ordered it I was really unhappy with it. Staff and presentation at the restaurant made up for it. They really cared and we’re very sweet.

Amazing property with nice amenities. The view from the room was spectacular. No AC in the room. Highly recommended if you are looking for a quiet and private stay.

This is a beautiful location and the hotel is picturesque. The pool was the highlight for my two children, especially the thermal pool. While we had a nice stay, I think it is important for other families to know that the rooms are small and the "semi-matrimonial" beds are even smaller. They are not meant for two adults, at least not comfortably. What was most upsetting was that once we saw the size of the beds, we requested a separate roll-away to be brought in and they said it would be a charge of $20/night. This was never disclosed to us, even though when we made the reservations we specified that we were 4 people (2 adults and 2 children). I asked why the posted sign in the lobby stated the charge was $15, but they still insisted on charging $20 per night for the one bed. Management did not seem to hear my suggestion. While we enjoyed our stay and the restaurant staff was wonderful, we were disappointed in the extra charge and lack of response from management.