Comfort Inn & Suites near Bethel College

*DO NOT STAY HERE!!!! Front desk attendant was very helpful and apologetic. I checked in around 4pm. The first room was not ready, the second one was marked clean but hadnt been touched, finally 3rd room was "ready". However the hallway and room carpet was dingy and stained. The TV did not work and there was no phone in the room. The mattress was stained and the bathroom ceiling was in disrepair. Did not stay and owner refused to refund my money.

This property is in need of major repairs, and updating. Our room had major water damage from a recent storm, so we were told. Drapes were stained and in terrible shape...the ones that were there. Not all of the drapes were even there. Also, needed better house keeping. Toilet was dirty. Staff was very apologetic, trying to do their best.

The Location. There wasn’t much else to like! After paying almost $200.00 For a 1 Night Stay it is definitely not worth that much money! Trash left outside my Door for 2 days…not acceptable!

I got checked in and went up to my Room only to find a Large Bag of Trash outside my Door (clearly left by an Employee). I went down to get some Ice..No Ice! I went to the Desk only to be told there was No Ice as the Machine was broke and they needed a Compressor! It was suggested to me that I go next door to Braum’s to get Ice. When I left my Room this morning the bag of Trash was still there!! It was sadly apparent that the Employees didn’t really care about anything! The Bathtub was nasty! I couldn’t tell if it was dirty or so stained that it couldn’t be cleaned but there was NO CHANCE I was using!!

Staff was great, room was clean, the window leaked water and the room smelled like musty water and old smoke. Just needs some good deep cleaning, maybe new curtains and carpets professionally cleaned to get smell of smoke out. It was pretty strong.

The employees were great! BIG ROACH PROBLEM! Sure they moved us to another room but it just wasn’t the same. We went for a tour at bethel college and was disappointed with stay.

I didn't like anything about the property.The outside looks nice .When the entrance door opens.The smell of pot cigrettes andhits you in the face liquor The place is dirty.The tile floors were badneeded some serious cleaning.Go down the hall to elevator the carpet had grease in severalbig spots the enterace to the elevort had black grease right when you walk in..2nd floor #223 was horrible. Smelled like sour.couldnt take your dhoes off .Coffee maker didnt work.The bathroom is real dirty mold everywhere .The shower need cleanedit was bad. No bath soap..Drapes were dirty.i went to talk to the guy at the desk but i cant stand for very long after 15 minutes i was ready to fall.never seen the guy.im upset and nobody cares.

toilet didn't work, pool was very cold

This hotel marked us as a no-show through Expedia and made us pay for regular room rate and pretended it was an incidentals hold. So we were charged through Expedia and through the hotel. They also did not even give us the room that we had booked and the room that we were given was way too small for our family size. They proceeded to tell us that they had no other rooms available and that we had to stay somewhere else or get what we get. Our son had to sleep on the floor as they did not have rollaway’s available. The amount of homeless men that were outside lingering was very scary. And this hotel is also located right in the center of a very large cemetery. When we contact Expedia to try to get them to contact the hotel to fix all of the issues, the hotel was very rude to the Expedia customer service rep and continue to hang up on him stating that he was not going to help with this issue. Overall, you should remove this property and prevent anyone else from ever staying here ever again. If you need more information, I’m available for contact through email